Client Relations & Service Excellence Manager

PALMAS; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

PALMAS is looking for a Client Relations Manager in Abu Dhabi to be the primary point of contact for clients seeking services such as visa assistance, business setup, and document attestation. You will offer personalized solutions while ensuring high client satisfaction.

In this role, you will actively address inquiries, resolve issues, and build long-term relationships based on trust. Your exceptional service will help reinforce the company’s reputation as a trusted partner in the UAE.

Qualifications

• Ability to resolve client inquiries and issues promptly.
• Skilled in building long-term relationships with clients.
• Strong communication skills and customer service orientation.

Responsibilities

• Serve as the primary point of contact for clients.
• Offer personalized solutions for visa and business services.
• Ensure client satisfaction and maintain open communication.

Job description

PALMAS is looking for a Client Relations Manager in Abu Dhabi to be the primary point of contact for clients seeking services such as visa assistance, business setup, and document attestation. You will offer personalized solutions while ensuring high client satisfaction.

In this role, you will actively address inquiries, resolve issues, and build long-term relationships based on trust. Your exceptional service will help reinforce the company’s reputation as a trusted partner in the UAE.