Client Onboarding Analyst

Story Terrace Inc.; Dubai; Hybrid; AED 180,000 - 300,000; Full time

Benefits offered by this job

Stock options after 12 months

Hybrid work setup

Job summary

Story Terrace Inc. in Dubai offers a hybrid Onboarding Analyst role focused on verifying client identities and applying Enhanced Due Diligence within our compliance framework.

You will collaborate with an international team, support sales with onboarding documentation, and share SME knowledge to upskill peers. The position emphasizes attention to detail, strong analytical thinking, and a fast-learning mindset to grow into a full onboarding team member.

Qualifications

• Experience with AML/KYC processes, especially Enhanced Due Diligence.
• Ability to interpret and apply compliance frameworks across international clients.
• Strong analytical, detail-oriented mindset with problem-solving skills.

Responsibilities

• Onboard prospects/clients using the Compliance framework.
• Apply Enhanced Due Diligence where appropriate.
• Support Team Lead in developing colleagues with your SME insights.
• Advise Sales on onboarding documentation needs.
• Engage in bespoke training via L&D platform to advance toward Onboarding Team.

Skills

AML/KYC

Enhanced Due Diligence

Teamwork

Analytical skills

Attention to detail

Fast learner

Tools

Compliance Training Platform

Job description

Client Onboarding Analyst

Dubai
Hybrid: up to 2 days working from home

We’re looking for a highly motivated and driven Onboarding Analyst to join our high performing team in Dubai. You’ll play an essential role in ensuring our prospective clients have verified exactly who they are from around the world, where you’ll be supporting and collaborating with an international team of likeminded ambitious individuals.

Our mission

3S Money is reinventing international business banking. Founded in 2018, our mission is to help growing businesses send, receive and exchange money in over 190 countries. With offices in seven countries and over 200 employees, you’ll be joining a high-energy, high-impact team that’s achieved profitability and has a wealth of opportunity ahead.

Our culture

At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee’s professional growth.

What you’ll be doing

• With the full support of the On-boarding team, you would be on-boarding our prospects/clients using our Compliance framework.
• Applying Enhanced Due Diligence when appropriate to our prospects/clients.
• Supporting the Team Lead in the development of fellow colleagues using your Subject Matter Expertise.
• Advising Sales on any necessary additions to on-boarding documentation.
• Using our L&D platform and Compliance Training Advisor for continued bespoke training to up-skill you to work towards becoming a member of the Onboarding Team.

About you, you have

• Fluency in English. Any other languages can be an advantage.
• Previous experience with AML/KYC, specifically Enhanced Due Diligence processes in a financial institution.
• An understanding of how international business works.
• Great attention to detail, strong analytical skills as well as ability to see the ‘broader picture’.
• An analytical and process improvement mindset.
• Demonstrably strong teamwork with internal and external groups.
• The ability to be a fast learner with the ability to think out of the box and provide solutions.

In return for your hard work

• Competitive Salary + plus stock options (after 12 months) & benefits
• Hybrid working setup in our wonderful city-centre office
• We foster non-BAU projects in our team, we want you to explore new avenues and expand your expertise to benefit your professional pathway & our teams.
• And much, much more….

Our commitment to you

We are an equal opportunities employer

We make recruiting decisions based on your experience, skills and personality. Our passion and focus will always be to work with the best people. We’re creating services for everyone, so it’s imperative we work with everyone. Our diverse team has been the foundations to our success in building more efficient products, making better decisions and establishing an all-inclusive place to work. Applicants of all backgrounds are hugely encouraged to apply and discover the 3S way.