Client Information & Service Specialist

Dicetek LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading technology services provider in Dubai is seeking a Call Center Agent. The role involves obtaining client information, determining eligibility, and maintaining communication equipment. The ideal candidate should excel in explaining procedures and answering client questions while adhering to quality standards. This position offers a chance to enhance your professional skills in a supportive environment.

Responsibilities

• Obtains client information by answering telephone calls and interviewing clients.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures and answering questions.
• Maintains communication equipment by reporting problems.

Job description

A leading technology services provider in Dubai is seeking a Call Center Agent. The role involves obtaining client information, determining eligibility, and maintaining communication equipment. The ideal candidate should excel in explaining procedures and answering client questions while adhering to quality standards. This position offers a chance to enhance your professional skills in a supportive environment.