Client experience Coordinator

Louis Vuitton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury brand in Dubai is seeking a motivated professional to enhance the Clienteling & Event team. The role involves coordinating client experiences during events, supporting gifting operations, and ensuring compliance for all clients. The ideal candidate has a strong commercial mindset, excellent organizational skills, and proficiency in MS Office. Fluency in English is required, with additional languages being a plus. Join us to help deliver exceptional client experiences.

Qualifications

• Ability to manage multiple priorities effectively.
• Proactive and solution-driven mindset.
• Additional languages (Arabic, French) are advantageous.

Responsibilities

• Coordinate and oversee client experiences at events.
• Support gifting operations including dispatch and tracking.
• Ensure sanctions screening for all event participants.
• Collect client nominations and maintain the client database.
• Facilitate communication for exclusive client experiences.
• Prepare client invitations and manage guest lists.
• Generate reports on event metrics and feedback.
• Assist in developing the PCR strategy at the regional level.

Skills

Strong commercial mindset with high-end luxury orientation

Excellent organisational and project-management skills

Fluent in English

Proficiency with MS Office (Excel, PowerPoint)

Detail-oriented

Job description

About The Job

Are you a driven individual ready to make an impact? We're actively seeking a talented professional to join our vibrant Clienteling & Event team and help shape exceptional experiences.

Job responsibilities

• Coordinate and oversee client experiences during international and local events, ensuring seamless execution and exceptional service standards aligned with Louis Vuitton’s brand values.
• Support with gifting operations, including dispatch, tracking, and post‑invoicing follow‑up to leverage the impact of gifting.
• Ensure sanctions screening is completed for all clients and guests participating in any out‑of‑store events, in full compliance.
• Collect client nominations from stores for both local and international events, maintaining an accurate and updated client database.
• Support stores in scheduling bridges and experiences outside the store and facilitate communication between store teams, Client Development and PCR to deliver exclusive client moments.
• Prepare client invitations, manage RSVPs, and compile guest lists.
• Generate qualitative and quantitative reports (client nomination, event metrics, feedback, business impact).
• Assist in the development and execution of the PCR strategy at the regional level, aligned with global guidelines.

Profile

• Strong commercial mindset with high‑end luxury orientation.
• Excellent organisational and project‑management skills; able to manage multiple priorities.
• Proficiency with MS Office (Excel, PowerPoint).
• Detail‑oriented, proactive, solution‑driven.
• Fluent in English; additional language(s) (Arabic, French, etc.) is advantageous.

Reference LVM30250