Client Experience & Claims Support Specialist

Jobs For Humanity; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent customer service company in Dubai is seeking a Customer Service Representative to manage client enquiries effectively. You will focus on maintaining high customer satisfaction by resolving issues and providing necessary confirmations regarding insurance coverage. Ideal candidates will have a university degree and 1-2 years of experience in customer service or tele sales. Full-time employment with no remote work offered.

Qualifications

• 1-2 years of experience in customer service or tele sales.
• No insurance experience required.
• Must be computer literate.

Responsibilities

• Respond to all client enquiries regarding eligibility and policy details.
• Communicate with clients and business partners about insurance cover.
• Achieve and exceed productivity and quality standards.
• Maintain accurate client records.

Skills

Networking

Negotiation

Communication

Team player

Attention to details

Customer Focus

Education

University Degree, preferably bilingual

Tools

MS Office

Job description

A prominent customer service company in Dubai is seeking a Customer Service Representative to manage client enquiries effectively. You will focus on maintaining high customer satisfaction by resolving issues and providing necessary confirmations regarding insurance coverage. Ideal candidates will have a university degree and 1-2 years of experience in customer service or tele sales. Full-time employment with no remote work offered.