Clerk, Retail - Atlantis the Palm

Atlantis Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier leisure and hospitality group in Dubai is seeking a Retail Clerk to enhance the customer shopping experience across their resorts. This role involves providing informative product recommendations, achieving sales targets, and ensuring high standards of retail presentation. Ideal candidates are passionate about hospitality, adaptable, and ready to thrive in a fast-paced environment. Join a team dedicated to creating unforgettable guest experiences.

Qualifications

• Experience in a sales or retail environment.
• Strong ability to engage with guests and recommend products.
• Flexibility to work weekends and holidays.

Responsibilities

• Deliver informative product information to enhance the shopping experience.
• Meet individual revenue targets on the shop floor daily.
• Maintain the retail outlet to the highest standard.

Skills

Customer service

Sales techniques

Product knowledge

Flexibility

Job description

( 16003 )

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award‑winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

Are you a natural salesperson? Do you have a passion for hospitality, enjoy working in a fun and dynamic environment, and thrive in a fast‑paced setting? As a successful Retail Clerk, you will go above and beyond by providing informative product information and recommendations to enhance the customer shopping experience across the resort. You will hold experience in a similar role, with the strong ability to:

• Delivering service standards as per the companies and departments standards.
• Meeting individual revenue targets (sales) on the shop floor on a daily basis.
• Ensuring process is followed to minimize stock loss – damages/returns and exchanges follow up the policies and procedures set.
• Ensuring the retail outlet is presented to the highest level of standard on a daily basis.

About You

You will work on a rotational basis across branded retail outlets across Atlantis The Palm resort and Aquaventure World, applying your exceptional customer service and ensuring a positive shopping experience. You will greet the guest with a warm welcoming smile and act as an Atlantis ambassador while assisting customers, handling transactions efficiently, and maintaining a well‑organized store. We are looking for a candidate who can naturally engage with guests, recommend products, and support sales targets. The person in this role should be flexible to work weekends, holidays and shifting schedules. Eagerness to learn, adapt, and contribute to a dynamic retail setting, especially in the hospitality industry and water‑park industry is crucial in this role.

Atlantis Dubai is an iconic entertainment destination comprised of two world‑class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm‑hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.