Claims Team Leader: Growth, Strategy & Service

NEXTCARE Claims Management LLC; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A leading claims management company in Dubai is seeking an Assistant Claims Manager to oversee and lead a team of claims adjusters. This role emphasizes performance, quality service, and customer satisfaction. The ideal candidate will have significant experience in claims management, strong leadership skills, and proficiency in claims software. A hybrid working option is available, highlighting the company's commitment to adaptability and employee satisfaction.

Qualifications

• Minimum of 5 years of experience in claims management.
• At least 2 years in a supervisory role.
• Ability to interpret complex data.

Responsibilities

• Assist in managing a team of claims adjusters.
• Resolve escalated customer inquiries.
• Monitor team workload distribution.

Skills

Leadership and team management skills

Excellent communication skills

Analytical mindset

Proficiency in claims management software

Detail-oriented and organizational skills

Negotiation skills

Education

Bachelor’s degree in Medical field or related

Tools

Claims management software

Microsoft Office Suite

Job description

A leading claims management company in Dubai is seeking an Assistant Claims Manager to oversee and lead a team of claims adjusters. This role emphasizes performance, quality service, and customer satisfaction. The ideal candidate will have significant experience in claims management, strong leadership skills, and proficiency in claims software. A hybrid working option is available, highlighting the company's commitment to adaptability and employee satisfaction.