Channel Business Manager, Maghreb

Careers at UAE; Dubai; On-site; AED 150,000 - 270,000; Full time

Job summary

Milestone Systems in Dubai seeks a Channel Business Manager to drive sales through channel partners across the Maghreb region. You will manage a portfolio of resellers, develop channel strategy, and enable partners with training and resources to grow Milestone security product sales.

The role requires building strong relationships with system integrators, distributors, end users, and consultants, while traveling across the region to events and customer sites.

Qualifications

• Bachelor’s Degree preferred, but not strictly necessary.
• +5 years of sales experience
• Proven experience in channel management, business development, or sales of technical solutions
• Strong understanding of the technology industry and relevant products/services
• A goal oriented, sales focused and self-confident profile
• Willingness to travel, work independently and closely monitor own goals
• Ability to uphold organizational values and high moral standards
• Fluent in English, both written and verbal
• Fluent in French, both written and verbal
• Fluent in Arabic, both written and verbal

Responsibilities

• Be the point person responsible for the entire sales cycle through channel partners.
• Oversee a diverse portfolio of resellers with mix of high performers and high-potential but underperforming partners.
• Build relationships with end users, consultants and specifiers in the Video Surveillance industry to promote Milestone and drive demand.
• Report to the Sales Manager for North Africa and coordinate with internal teams.
• Promote Milestone products and services within assigned territory and manage partner strategies.
• Develop activities to nurture channel relationships and coordinate marketing materials and events.

Skills

Channel management

Business development

Sales of technical solutions

Fluent in English

Fluent in French

Fluent in Arabic

CRM / Salesforce

Travel readiness

Education

Bachelor’s degree preferred

Tools

Salesforce

Job description

Channel Business Manager, Maghreb

Job Description

We are looking for a Channel Business Manager (CBM) to drive sales through our channel partners. You will play a crucial role in reseller enablement, channel strategy, and business development. This position involves managing a portfolio of resellers, some of which are high-performing and need to be maintained and grown, while others have untapped potential.

When joining Milestone, you can look forward to being part of a company with an impressive growth history and an embracing and second to none People-First Culture.

Join a team with high aspirations

As CBM you will work alongside smart and friendly colleagues who are all focused on ensuring the success of our sales efforts. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other’s achievements.

We will make sure you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your specific role. This training provides you with a solid foundation and equips you with the necessary skills and knowledge to excel in your position.

Your main responsibility will be

• You will be the point person responsible for the entire sales cycle through our channel partners
• You will oversee a diverse portfolio of resellers that both includes a mix of well performing re-sellers to be maintained/grown and a group of resellers that isn’t doing much/any Milestone business but has significant potential
• You will form close relationships with end users, consultants and specifiers in the Video Surveillance industry to promote the Milestone brand and to increase sales and demand for Milestone security products

You will be reporting to the Sales Manager for North Africa.

What you’ll do on a day-to-day basis

• Promote and market Milestone Systems products and services within the assigned territory.
• Build, drive, and deepen the relations with System Integrators, Distributors, end users and A&Es
• Lead, coach and influence the strategies of the partners to keep them focused on short-term and long-term sales targets and ensure customer satisfaction
• Drive the technical discussions with consultants and end users to develop the right proposition.
• Identify opportunities for expansion and work closely with resellers to achieve mutual objectives
• Reporting and documenting in CRM management tools such as SalesForce
• Working with Marketing for necessary marketing material and event planning.
• Being the Milestone representative at various events, seminars, and exhibitions
• Empower channel partners through tailored training and resources
• Ensure they have the knowledge and tools needed to effectively represent our products and services
• Coordinate internal support when necessary
• Assist resellers in understanding the value proposition of our offerings
• Develop and implement activities to nurture these relationships
• Be a liaison for the territory to the rest of the organization and vice versa.

The job requires travelling or meeting customers across the region and sometimes travelling abroad to Milestone offices and industry events is required.

What we imagine the ideal candidate profile to look like

• Bachelor’s Degree preferred, but not strictly necessary
• +5 years of sales experience
• Proven experience in channel management, business development, or sales of technical solutions
• Strong understanding of the technology industry and relevant products/services
• A goal oriented, sales focused and self-confident profile
• Willingness to travel, work independently and closely monitor own goals
• Ability to uphold organizational values and high moral standards
• Fluent in English, both written and verbal
• Fluent in French, both written and verbal
• Fluent in Arabic, both written and verbal

Apply

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion.