Catering & Events Manager

Hotels; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality company in Sharjah is seeking a dynamic Catering & Events Manager to oversee operations and sales for the Catering and Events department. The successful candidate will drive event sales, maintain client relationships, and ensure exceptional service delivery. A Bachelor's degree in sales and strong communication skills are required. This role promises a significant impact on guest satisfaction and hotel revenue.

Qualifications

• Bachelor's degree in sales and proficient in computer use.
• Exceptional verbal and written communication skills.

Responsibilities

• Oversee all aspects of the Catering and Events sales function.
• Develop and maintain strong relationships with guests.
• Monitor event production and adjust strategies accordingly.
• Collaborate with Sales and Food and Beverage Operations.

Skills

Effective communication skills

Team Building

Customer Focus

Education

Bachelor's degree in sales

Job description

Job Description

We are looking for a passionate and dynamic Catering and Events professional who takes pride in delivering exceptional guest experiences and creative event solutions. As a Catering & Events Manager, you will oversee the day-to-day operations and sales efforts of the Catering and Events department.

You will play a key role in achieving the hotel’s sales and revenue goals by leading event sales, managing client relationships, and ensuring each event is executed to the highest standard of service and quality.

• Oversee all aspects of the Catering and Events sales function—from initial enquiry to event completion—ensuring a seamless guest experience.
• Develop and maintain strong relationships with guests, understanding their needs and providing tailored, creative solutions that exceed expectations.
• Monitor event production and adjust strategies to achieve departmental and hotel revenue targets.
• Collaborate closely with Sales, Food and Beverage Operations, and Revenue teams to maximize event profitability and guest satisfaction.
• Handle all incoming group and banquet leads, ensuring timely communication, negotiation, and contracting in coordination with the Sales division.
• Maintain and update the Sales & Catering PMS system in line with company policies and standards.
• Review and determine discount structures and pricing in coordination with the Revenue and Reservations Managers.
• Lead, coach, and develop the team to achieve excellence in service delivery and operational execution.
• Analyze feedback, performance data, and market trends to continuously improve the department’s effectiveness.

Skills

You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.

Knowledge & Competencies

The ideal candidate will be dynamic and a ‘finisher’ with an eye for detail and the ability to drive through solutions. You are having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information while possessing following additional competencies.

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations