Catering & Events Manager

Centro Hotels by Rotana; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in Sharjah is seeking a Director of Catering & Events to manage daily operations and sales efforts for the Catering and Events department. The ideal candidate will have a Bachelor's degree in sales and exceptional communication skills, with a focus on customer service and achieving departmental targets. Responsibilities include monitoring event production, planning, and handling incoming leads while ensuring company standards are met.

Qualifications

• Strong commercial orientation with broad business understanding.
• Dynamic, detail-oriented with effective communication skills.
• Ability to assess group business to maximize contribution.

Responsibilities

• Oversee day-to-day sales efforts of Catering and Events department.
• Monitor Event production and adjust activities to achieve goals.
• Handle all incoming group and banquet leads with negotiation.

Skills

Customer Focus

Communication Skills

Negotiation

Team Building

Event Planning

Education

Bachelor's degree in sales

Job description

Overview

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Director of Catering & Events / Catering & Events Manager you are responsible to oversee day to day sales efforts of Catering and Events department with specific responsibilities for directing sales, training and maintaining systems in view of achieving the departmental and hotel targets, whereby your role will include key responsibilities such as:

Responsibilities

• Monitor Event production and adjust activities, to achieve planned goals
• Plan, establish goals, and administer Events Office function to deliver qualified leads
• Develop active communication and close rapport with Rotana Sales Offices and other sources of sales / Events information & support
• Maintain timely and responsive communication with all accounts and prospects
• Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• Yield all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered - especially in an area set up
• Ensure that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards
• Ensure all Group’s & Events are handled as per the policy and company standards
• Determine the discount rates & percentages, along with the Rev Res Managers and communicate negotiation currencies with all sales divisions

Education, Qualifications & Experiences

You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.

Knowledge & Competencies

The ideal candidate will be dynamic and a ‘finisher’ with an eye for detail and the ability to drive through solutions. You are having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information while possessing following additional competencies:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations