Category Manager

Justlife.com; Dubai; Vor Ort; AED 300.000 - 540.000; Vollzeit

Zusammenfassung

Justlife is seeking a senior commercial category lead in the UAE to own the beauty and wellness category across Dubai. You will shape the assortment, pricing, and quality strategy to drive repeat bookings and profitability, coordinating with operations to balance supply and demand, and partnering with CRM, Marketing, Product, and Finance on launches.

You will be measured on category growth, pricing effectiveness, and customer retention, with a focus on delivering measurable outcomes in a

Qualifikationen

• 5+ years in category management, vendor management, or commercial roles.
• Ability to size opportunities from metrics and explain impact.
• Experience launching and reviewing initiatives with measurable outcomes.

Aufgaben

• Own the UAE category across women’s salon, women’s spa, men’s grooming and men’s spa.
• Drive repeat booking rate through assortment, availability and quality decisions.
• Balance supply and demand with Operations by service location, day and time.
• Price and promote services with discipline, and measure impact on profitability.
• Collaborate with CRM, Marketing, Product, Finance and commercial partners on launches and cross-sell.

Kenntnisse

Category management

Vendor management

Commercial strategy

Pricing & promotions

Data-driven

Jobbeschreibung

JUSTLIFE BUSINESS DEVELOPMENT

UAE DUBAI

When someone books a haircut a facial or a massage at home they re giving us an hour they set aside for themselves If the right professional isn t available arrives late or the result isn t what they hoped for they rarely complain twice They just dont book again This is a commercial ownership role not a catalogue-management role You ll own the full category across the UAE covering women s salon women s spa men s grooming and men s spa That includes what we offer how it s priced and whether the right professional is there when customers want them Your north-star outcome is repeat booking rate Every service you launch every price you set and every quality gap you close should show up in whether customers come back You ll love this role if you Want to know why a number moved before deciding what to do about it Would rather ship a change and measure it than polish a deck Care how a service actually feels for the customer and go talk to operations and professionals to find out Enjoy getting teams who don t report to you moving in the same direction Want to be measured on whether customers come back not just on this month s bookings

What you'll own

Drive repeat booking rate by shaping the assortment availability and quality that decide whether a customer books again Grow the category bookings GMV customer frequency and contribution margin across all four sub-categories Build the service range spot gaps launch new services and packages and fix underperformers using demand competitor and performance data Match supply to demand with Operations balancing professional capacity and skills by service location day and time Close quality gaps with Quality and Operations covering complaints service failures and training gaps and own the commercial impact of quality decisions Price and promote with discipline judge pricing bundles and offers on incremental demand discount cost and profitability Run the weekly category rhythm pick the few issues that matter most and drive them with clear owners deadlines and measurable outcomes Partner across teams CRM Marketing and Product on discovery conversion and cross-sell plus Finance and commercial partners on launches

What tells us you're the one

• You've measurably grown a category or commercial line. Tell us the initiative you led and the number that moved.
• You can find the cause behind a metric, size the opportunity, and make a call with imperfect information, then explain the chain from change to customer result.
• You have 5+ years in category management, vendor management, or commercial roles, though results matter more than years.
• You understand unit economics (pricing, promotions, acquisition, retention, margin), because every offer here has a real cost.
• You've taken initiatives from proposal through launch and performance review, including knowing when to change course or stop.
• You're comfortable working alongside frontline operations and turning customer feedback into better service.
• You communicate clearly and influence without formal authority, with ownership, pace, and attention to detail.
• Beauty, wellness, home services, or on-demand marketplace experience is a plus, but strong consumer category experience elsewhere is equally welcome.