Casual Body Beauty Therapist

Minor International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel is seeking a professional Spa Receptionist to provide exceptional service and manage reservations in Abu Dhabi. Key responsibilities include greeting guests, scheduling services, and ensuring high standards of guest satisfaction. Applicants should possess a high school diploma and a minimum of one year's experience in a similar role, preferably in a luxury setting.

Qualifications

• High School diploma required.
• At least 1 year of previous experience in a similar position.
• Luxury hotel experience is essential.

Responsibilities

• Provide courteous and professional service to guests.
• Schedule reservations for spa and salon services.
• Ensure guest satisfaction and maintain daily operations.

Skills

Communication Skills

Team Player

Passion for Service

Education

High School Diploma

Tools

Spa Booker

Job description

• To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all time. Make up is a requirement for female therapists & hair up as per the standard.
• To provide courteous and professional service at all times.
• Welcome Guests greet Guests and Members explain and upsell the facilities products and services available. Be proactive and ascertain individual needs. Give tours of the Spa as required.
• Answers all telephone communication within three rings while observing standards etiquette and professionalism at all times.
• Schedule reservations of Spa and salon services and coordinate team memberss schedule to ensure prompt service.
• Ensure Guest / Member satisfaction at all times by ensuring that safety and service is always the Spas first priority.
• Assist with administration duties: filing products supply inventory updating Guests profile and other required to support management and operations.
• Provide accurate information about facilities in person and via telephone.
• To report all problems or complaints related to the Spa. Communicate via logbook daily briefings and staff meetings depending upon urgency.
• To liaise with all related departments such as confirm reservations process engineering requests and maintain cleanliness. Record in appropriate logbook any guest requests complaints or engineering requests.
• To understand all current activities and promotions within the Anantara Spa and the Hotel.
• Maintain daily operations including opening operating and closing procedures. Consistently fill in the reception and reservation checklists.
• Participate in any scheduled training programs and attend the internal Spa meetings.
• Control entry into all areas by restricting all unauthorized individuals.
• Collect money or other suitable payment from guests for all services and products rendered.
• Operate Spas operating system (Spa Booker)
• Perform clerical duties.
• Maintain office files and records.

Qualifications :

• High School diploma
• Previous experience in same positionfor at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills

Additional Information :

Relocate to remote area

Remote Work :

No

Employment Type :

Fulltime