Casino Manager - Table Games Operations

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 100,000 - 150,000; Full time

Job summary

A luxury resort in UAE is seeking a Casino Manager to oversee Table Games operations. You will manage a high-performing team, ensuring compliance with regulations and exceptional guest service. The ideal candidate has 5+ years in casino operations and strong leadership skills. Benefits include competitive salary, healthcare, and additional perks.

Benefits

Attractive salary

Healthcare package

Leave policy

Incentive programs

Life insurance

Qualifications

• Minimum of 5 years’ experience in table games or casino operations.
• At least 2 years in a managerial or supervisory role.
• Experience with Card Track System (CTS) is advantageous.

Responsibilities

• Manage the overall operation of the Table Games area.
• Hire, train, supervise, and manage Gaming Team Members.
• Ensure compliance with casino policies, procedures, and regulations.

Skills

Leadership

Management

Communication

Attention to Detail

Teamwork

Education

Bachelor’s degree or above

Tools

Card Track System (CTS)

MS Office

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Casino Manager to join the resort’s Tables Games Operations team.

Manage the overall operation of the Table Games area, ensuring the integrity of games, optimal staffing levels, and exceptional guest service. Maintain accurate records, enforce regulatory compliance, and lead a high-performing team of Pit Managers and Gaming Team Members. Support strategic initiatives to enhance operational efficiency and elevate the luxury gaming experience at Wynn Al Marjan Island.

The Primary Duties And Responsibilities Of This Role Are

• Hire, train, supervise, and manage Gaming Team Members and Pit Managers
• Coach, motivate, counsel, and evaluate team members, encouraging participation in decision-making
• Manage and approve all overtime/undertime and attendance records in a timely manner
• Delegate tasks fairly and equitably among team members and promote teamwork and career development
• Oversee the daily operations of the Table Games area
• Ensure casino policies, procedures, and government regulations are enforced
• Allocate manpower and open tables based on business volume and guest demand
• Ensure Pit Managers adhere to company policies and regulatory standards
• Communicate and coordinate with Gaming departments to improve operational efficiency
• Address and resolve guest requests, disputes, and complaints professionally
• Escalate unresolved issues and suspicious activities to the Director of Table Games
• Keep accurate records and prepare regular reports for the Director of Table Games
• Monitor and regulate table game equipment to ensure optimal performance
• Support the Director of Table Games in executing strategic initiatives and special projects
• Ensure accurate handling of the Card Track System (CTS) and coordination with the Card Room
• Collaborate with vendors and internal teams to ensure sufficient stock of playing cards and dice
• Report daily progress to the Director of Table Games
• Monitor industry and market trends and recommend adjustments to work practices, services, and team member wage levels
• Interact professionally and positively with department and company team members, management, and contractors
• Attend department and inter-department meetings and share relevant information
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communication
• Adhere to company policies and procedures and comply with the Code of Conduct
• Follow health and safety standards and strive for continuous improvement to avoid hazards
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree or above preferred
• Minimum of 5 years’ experience in table games or casino operations, with at least 2 years in a managerial or supervisory role
• Experience with Card Track System (CTS) is an advantage
• Proficient in MS Office and casino management systems
• Strong leadership, effective management, and excellent communication skills
• Trustworthy, reliable, mature, confident, friendly, and polite
• Excellent attention to detail and observational abilities
• Team player who responds quickly to demands and thrives in a high-pressure environment
• Flexible with work schedules, including weekends, holidays, and shifts based on business demand
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.