Cashier - Dubai Mall

Hermès; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail store in Dubai is seeking a cashier to provide outstanding customer service, manage transactions, and support store operations. The ideal candidate will have prior experience in a similar role, excellent numerical skills, and a strong ability to handle customer inquiries with professionalism. This position plays a crucial role in ensuring an exceptional shopping experience for clients.

Qualifications

• Prior experience in a cashier or similar role, preferably in luxury retail.
• Strong numerical and data entry skills with attention to detail.
• Excellent interpersonal and communication skills.
• Ability to handle high-pressure situations with professionalism.

Responsibilities

• Greets customers and answers phones.
• Manages daily till procedures.
• Handles goods and delivers them to clients.
• Trains junior cashiers.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal communication

Job description

Responsibilities

• Greets customers, answers phones, and directs inquiries to the appropriate party.
• Answers routine billing questions/issues from customers.
• Assists in opening and closing the store, including cash handling and deposits.
• Completes, processes, and maintains applicable paperwork and records.
• Manages the daily till (cash/deposit) and till procedures.
• Handles goods and delivers them to clients.
• Optimizes greeting and service at the end of the sales transaction.
• Effectively trains and directs the activities of the cashier assigned to the front end and sets the standard for customer service.
• Performs opening and closing functions and maintains cash office files and reports accurately.
• Provides on-the-job training to junior cashiers.
• Accepts cash, cheques, wire transfers, or credit cards for payment and completes transactions according to established procedures.
• Ensures register/counter areas are neat and stocked with necessary supplies.
• Identifies prices of goods using memory or scanner.
• Enters transactions in the cash register and provides customers with the total bill.
• Sorts and counts currency and coins; issues receipts and change to customers.
• Counts money at the beginning and end of each shift.
• Processes credit card and check payments.
• Performs the duties of customer service representative when required.
• Assists in stocking shelves, rotating merchandise, and marking prices.
• Opens and closes tills.

Measures of success

• Accuracy
• Processing transactions within targeted timeframes to ensure a smooth checkout flow
• Positive feedback from clients
• Effective collaboration with the sales team, enhancing overall operational success

Experience

• Prior experience in a cashier or similar role, preferably in luxury retail
• Strong numerical and data entry skills with attention to detail
• Excellent interpersonal and communication skills
• Ability to handle high-pressure situations with professionalism