Card Operations Lead — Performance & Compliance

ADIB Group; Abu Dhabi; On-site; AED 150,000 - 200,000; Full time

Job summary

A financial institution in Abu Dhabi is seeking a Card Operations Lead to manage card operations and support the financial performance of the card center. The role requires knowledge of UAE banking regulations, customer service standards, and effective communication skills. Candidates should have experience in managing operational activities and ensuring compliance with policies. This is an excellent opportunity for a dedicated professional looking to enhance their career in the financial services sector.

Qualifications

• Strong understanding of Anti-Money laundering regulations issued by the UAE Central Bank.
• Knowledge of customer service standards.
• Familiarity with the Bank's Credit Card Issuance Policy & Procedures.

Responsibilities

• Support key financial indicators for card center operations.
• Manage overall card operations activities.
• Monitor onshore and offshore team activities.

Skills

Knowledge of UAE banking practices regulations & risks

Communication Skills

Information Skills

Job description

A financial institution in Abu Dhabi is seeking a Card Operations Lead to manage card operations and support the financial performance of the card center. The role requires knowledge of UAE banking regulations, customer service standards, and effective communication skills. Candidates should have experience in managing operational activities and ensuring compliance with policies. This is an excellent opportunity for a dedicated professional looking to enhance their career in the financial services sector.