Captain - for Award winning Restaurant in Dubai

Apt Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading restaurant is seeking a skilled Restaurant Captain to ensure exceptional service and oversee the dining area. The role includes supervising staff, handling guest concerns, and maintaining high service standards. Ideal candidates will have prior experience in a similar role and strong leadership skills.

Benefits

Food allowance

Health insurance

Free accommodation

Transportation

Paid leave as per UAE laws

Air ticket every two years

Qualifications

• Prior experience as a Restaurant Captain in a restaurant setting.
• Excellent communication and leadership skills.
• Customer service-oriented mindset.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service.
• Handle guest queries and concerns professionally.
• Train and mentor new waitstaff members.

Skills

Communication

Leadership

Customer Service

Multitasking

Attention to Detail

Fluency in English

Job description

Description

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team at an award-winning restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to guests.

In this role, you will coordinate and guide the waitstaff team, ensuring they are knowledgeable about the menu and able to deliver exceptional service. You will also handle guest queries and concerns, as well as resolve any issues that arise during service.

To be successful, you should have prior experience as a Restaurant Captain in a restaurant setting, with a strong understanding of dining etiquette, and possess excellent communication and leadership skills.

If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service
• Ensure waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
• Handle guest queries and concerns professionally and promptly
• Monitor the dining area for cleanliness and organization
• Coordinate with kitchen staff to ensure timely food delivery
• Maintain high customer service standards and guest satisfaction
• Train and mentor new waitstaff members
• Address any issues during service with quick resolution

Requirements

• Prior experience as a Restaurant Captain in a restaurant setting
• Excellent communication and leadership skills
• Customer service-oriented mindset
• Ability to handle high-pressure situations and multitask
• Strong attention to detail
• Fluency in English; additional languages are a plus

Benefits

AED 3000 salary, food allowance of 250 to 450, service charge (average), credit card tips, cash tips, free accommodation, transportation, uniforms, health insurance, air ticket (once every two years), paid leave as per UAE laws.