Cafe Operations Lead & Guest Experience Supervisor

Careers International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality services provider is looking for a candidate to supervise café operations in Dubai. The role involves managing daily operations, staff performance, and ensuring high customer service standards. Applicants should have 2–3 years of experience in coffee shop or restaurant settings, along with strong leadership and communication skills. Knowledge of POS systems is essential. This position is located in Dubai, United Arab Emirates.

Qualifications

• Minimum 2–3 years of experience in café, coffee shop, or restaurant operations.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of café operations and cash management.
• Good understanding of hygiene and food safety standards.
• Basic computer literacy.

Responsibilities

• Supervise daily café operations, ensuring consistent service.
• Support café opening and closing procedures.
• Manage inventory and supplier coordination.
• Motivate and guide staff for high morale.
• Ensure prompt and friendly customer service.

Skills

Leadership

Communication

Problem-solving

Customer service

Tools

POS systems

MS Office

Job description

A leading hospitality services provider is looking for a candidate to supervise café operations in Dubai. The role involves managing daily operations, staff performance, and ensuring high customer service standards. Applicants should have 2–3 years of experience in coffee shop or restaurant settings, along with strong leadership and communication skills. Knowledge of POS systems is essential. This position is located in Dubai, United Arab Emirates.