Cabin Crew Recruitment Drive - Dammam KSA

Air Arabia; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airline seeks cabin crew members to enhance passenger experience, ensure safety, and provide excellent customer service. Responsibilities include attending briefings, instructing passengers on safety procedures, and performing pre-flight checks. Candidates aged 21 to 33, with a diploma and fluency in English, are encouraged to apply. Both fresh graduates and those with customer service experience are welcome.

Qualifications

• Must be aged between 21 to 29 years for non-experienced crew and maximum 33 years for experienced crew.
• Minimum height: 160 cm (Female), 170 cm (Male).
• Must be medically and physically fit to perform cabin crew duties.
• Fluent in written and spoken English.

Responsibilities

• Ensures timely attendance and grooming for assigned flights.
• Instructs passengers on safety procedures.
• Provides excellent customer service to passengers.
• Conducts pre-flight checks for supplies and safety equipment.

Skills

Customer service

Safety procedures

First aid

Communication

Teamwork

Education

Diploma or Higher Secondary Certificate

Tools

Microsoft Office

Job description

Overview

Air Arabia PJSC (G9) invites candidates to a Recruitment Drive in Dammam, Saudi Arabia. This is a great opportunity to join as a cabin crew with the dynamic Air Arabia team. Full event details, including venue and schedule, will be shared 2–3 days prior to the event. Stay tuned — we look forward to meeting you soon!

Job purpose: Acts as Air Arabia’s ambassador; strives to achieve customers’ loyalty and promote a positive corporate image at all times, by enhancing the overall customers’ experience. Provides excellent customer service to all passengers while ensuring their safety and comfort throughout the complete flight cycle. Be ready and fit to operate in line with set measures and the company’s policies and procedures.

Responsibilities

Conduct and Key Result Responsibilities

• Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to acknowledge flight details, distribution of roles, targets, security checks, boarding, etc.

Safety Measures

• Instructs passengers on safety procedures to be followed, ensuring their safety and comfort at all times.
• Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
• Administers first aid to passengers where necessary.
• Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, of any irregularities and malfunctions promptly.

Customer Service

• Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures.
• Provides constant excellent customer service to passengers by addressing their individual pre-bookings, requests and needs.
• Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures in the Operations Manual and other relevant instructions.
• Contributes to maximizing on-board revenue and the “Charity Cloud” program by promoting on-board meals, products and charity services, and thereby achieving individual and team targets.
• Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by the crew.

Crosschecking And Reports

• Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to takeoff; provides reports for any deficiencies to the Cabin Supervisor and/or Captain as appropriate.
• Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
• Ensures orderly handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
• Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
• Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated by the Captain.
• Maintains necessary professional and safety knowledge by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
• Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.

Important Requirements

• Age: Between 21 to 29 years for non-experienced crew and maximum 33 years for experienced crew
• Minimum Height: 160 cm (Female), 170 cm (Male)
• Weight: To be in proportion to age and height
• Clear skin with no marks or tattoos that would be visible while wearing the cabin crew uniform
• Medically/ physically fit to perform Cabin Crew duties
• Ability to swim with aid of a flotation device

Qualifications (Academic, Training, Languages)

• Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
• Training in First Aid, Safety and Emergency Procedures are an added value.
• Fit to fly, has good general health, no serious medical conditions or chronic diseases.
• Proficient in Microsoft Office.
• Language: Must be fluent in written and spoken English.

Work Experience

• Fresh graduates are encouraged to apply for this role.
• Previous experience as cabin crew or in a customer service role in Airlines/Aviation or hospitality industries is an added value.
• Active cabin crew license is an advantage.
• Capable of working in shift patterns and for extended working hours.
• Shows high flexibility and adaptability to frequent changes and busy schedules.
• Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.