Business Support Specialist - Internship Program

Acino; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Acino in Dubai seeks a proactive Administrative and Operations Assistant to support the People & Culture team and cross‑functional partners. You will coordinate HCP engagement logistics, manage documentation, onboarding/offboarding, and help organize employee events.

This role requires a bachelor’s in business, 0–1 year experience, strong English, and excellent organizational skills to ensure timely, compliant processes across departments.

Qualifications

• Bachelor’s degree in business administration or related field.
• 0–1 year of relevant experience.
• Strong English communication skills.
• Administrative and office management.
• Event and activity coordination.
• Planning and organizational skills.
• Attention to detail and accuracy.
• Problem-solving and decision-making.
• Time management and prioritization.
• Multitasking in a fast-paced environment.
• Strong written and verbal communication.
• Ability to coordinate across multiple departments and stakeholders.
• Customer-service orientation.
• High level of ownership and accountability.
• Teamwork and collaboration.

Responsibilities

• Coordinate and facilitate all logistical aspects related to Healthcare Professional (HCP) engagement activities, ensuring timely execution, compliance with internal policies, and a seamless participant experience.
• Manage relationships with external agencies, printers, event organizers, and other vendors, ensuring quality service delivery, adherence to timelines, and effective cost management.
• Oversee the end-to-end processing and tracking of Purchase Requisitions (PRs), Purchase Orders (POs), DocuSign approvals, contracts, and other documentation required for the execution of marketing activities, ensuring compliance with company procedures and approval workflows.
• Maintain accurate and up-to-date records of marketing activities, including status tracking, supporting documentation, contracts, approvals, and archives, ensuring audit readiness and compliance with regulatory requirements.
• Support the planning, coordination, and execution of marketing campaigns, product launches, events, and promotional initiatives by collaborating with cross-functional teams and ensuring timely completion of key deliverables.
• Monitor activity timelines and follow up with stakeholders to ensure milestones, approvals, and deliverables are completed within agreed deadlines.
• Ensure all marketing and engagement activities are executed in full compliance with company policies and ethical standards, proactively identifying and escalating any compliance risks.
• Maintain the highest level of confidentiality and integrity when handling commercial, financial, and customer information, ensuring compliance with data privacy requirements.
• Provide administrative support to the People & Culture team across employee lifecycle activities, including onboarding, and offboarding.
• Support the organization of employee events, recognition programs, and culture-building initiatives.

Skills

English communication

Organizational skills

Attention to detail

Problem solving

Time management

Multitasking

Written and verbal communication

Stakeholder coordination

Customer service

Ownership & accountability

Teamwork

Education

Bachelor’s degree in business administration

Job description

L-Acino is part of Arcera, a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.

The position will be based in Dubai, UAE and will report directly to the People & Culture Manager, Gulf Region. The position is responsible for providing administrative and operational support to different functions by coordinating activities, managing documentation and approvals, supporting P&C initiatives, ensuring efficient, compliant, and timely execution of business processes.

Your Responsibilities will be:

• Coordinate and facilitate all logistical aspects related to Healthcare Professional (HCP) engagement activities, ensuring timely execution, compliance with internal policies, and a seamless participant experience.
• Manage relationships with external agencies, printers, event organizers, and other vendors, ensuring quality service delivery, adherence to timelines, and effective cost management.
• Oversee the end-to-end processing and tracking of Purchase Requisitions (PRs), Purchase Orders (POs), DocuSign approvals, contracts, and other documentation required for the execution of marketing activities, ensuring compliance with company procedures and approval workflows.
• Maintain accurate and up-to-date records of marketing activities, including status tracking, supporting documentation, contracts, approvals, and archives, ensuring audit readiness and compliance with regulatory requirements.
• Support the planning, coordination, and execution of marketing campaigns, product launches, events, and promotional initiatives by collaborating with cross-functional teams and ensuring timely completion of key deliverables.
• Monitor activity timelines and follow up with stakeholders to ensure milestones, approvals, and deliverables are completed within agreed deadlines.
• Ensure all marketing and engagement activities are executed in full compliance with company policies and ethical standards, proactively identifying and escalating any compliance risks.
• Maintain the highest level of confidentiality and integrity when handling commercial, financial, and customer information, ensuring compliance with data privacy requirements.
• Provide administrative support to the People & Culture team across employee lifecycle activities, including onboarding, and offboarding.
• Support the organization of employee events, recognition programs, and culture-building initiatives.

Your Profile:

• Bachelor’s degree in business administration or related field
• 0-1 year of relevant experience
• Strong English communication skills
• Administrative and office management
• Event and activity coordination
• Planning and organizational skills
• Attention to detail and accuracy
• Problem-solving and decision-making
• Time management and prioritization
• Multitasking in a fast-paced environment
• Strong written and verbal communication
• Ability to coordinate across multiple departments and stakeholders
• Customer-service orientation
• High level of ownership and accountability
• Teamwork and collaboration

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!