Business Support Analyst

Careers at UAE; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Careers at UAE in Dubai is seeking a Business Support Analyst responsible for preparing data analytics, reporting and business modelling to support decision‑making, while driving reporting improvement. The role requires understanding regulatory and reporting requirements with KPIs of the distribution business.

You will work with stakeholders to deliver variance analysis, day‑to‑day decision support, and strengthen Excel‑based analyses.

Qualifications

• Bachelor's degree required.
• Experience in retail or distribution is advantageous.
• Strong numerical and analytical skills expected.

Responsibilities

• Create detailed data analyses and reports highlighting challenges and opportunities.
• Support stakeholders in planning and review processes.
• Deliver accurate reporting and variance analysis for performance monitoring.
• Prepare ad-hoc analyses and modelling for day-to-day decisions.
• Support sales evaluations and various analytics.
• Define business requirements and report to stakeholders.

Skills

Excel/MS Office

Analytical skills

Numerical skills

Stakeholder management

Communication skills

Teamwork

Time management

Retail knowledge

Problem solving

Education

Bachelor's degree

Job description

Business Support Analyst

Business Support Analyst is responsible for the preparation of various data analytics, reporting and business modelling that support sound business decision‑making, while also driving continuous streamlining and improvement of internal and external reporting. The role requires a strong understanding of the regulatory and reporting requirements with understanding of key performance indicators of the distribution business.

Functional Roles and Responsibilities

• Creating a detailed and insightful data analysis and reports outlining challenges, opportunities and solutions for a business
• Supporting key business stakeholders in the business planning & review process
• Delivering accurate and insightful reporting and variance analysis to facilitate effective performance monitoring
• Preparing required and ad‑hoc data analysis & modelling to support business in day‑to‑day decision‑making
• Supporting business with sales evaluations and various analytics
• Defining business requirements and reporting them back to relevant stakeholders

Education / Certification and Continued Education

• A bachelor’s degree is a requirement

Years of Experience

• Previous commercial experience in retail industry would be an advantage, preferably in distribution, merchandising, planning, buying, finance or supply‑chain

Knowledge and Skills

• Strong numerical and analytical skills, with critical attention to detail
• Very good knowledge of Excel and MS Office
• Commercially minded and a problem‑solver
• Strong prioritization and planning skills
• Self‑motivated with ability to work in a fast‑paced and deadline‑oriented environment
• Good interpersonal, collaborative skills with the ability to work well within a team
• Good communication, reporting and presentation skills
• Knowledge of retail and distribution business is an advantage

Languages

• Proficient in English
• Arabic is an advantage

Additional Requirements

• Knowledge of Beauty industry financials and benchmarks
• Basic knowledge of merchandise and inventory planning, allocation, replenishment
• Good knowledge of financial analysis and reporting, and competitive market analysis tools
• Stakeholder management skills to build and maintain collaborative relationships with internal and external stakeholders and counterparts
• Commercial skills with the ability to identify opportunities and potential business risks