Business Ops Analyst

ncratleos; Dubai; On-site; AED 100,000 - 156,000; Full time

Job summary

NCR Atleos, based in Dubai, UAE, seeks a Business Operation Support Officer (Emirati National) to join the Customer Services Delivery team. You will provide essential admin support, manage records, invoices, and BOQ tasks, ensuring timely processes and accurate documentation.

The role requires a degree in Business Administration and 1-2 years of experience, with fluency in English and Arabic and proficiency in MS Office. UAE national status is required for Emiratization program participation.

Qualifications

• University degree in Business Administration or related discipline.
• 1-2 years of relevant work experience.
• Excellent verbal and written communication in English and Arabic.
• Proficient in MS Office (Word/Excel).

Responsibilities

• Editing and maintaining up-to-date supplier and client records.
• Providing administrative support to clients on project basis as needed.
• Preparing invoices/purchase orders and coordinating receipt from suppliers.
• Answering phones and responding to client/supplier requests and inquiries.
• Create and maintain department database on operational activities.
• Coordinate with internal stakeholders for BOQ submissions and AMC finalization.
• Support contract finalization and renewal processes for network contracts.
• Manage post-approval administrative activities including documentation and approvals.
• Ensure timely customer invoicing, vendor order placement, and service renewals.
• Initiate Local Purchase Order requests through ERP for approved vendors.

Skills

English & Arabic

Education

Bachelor's in Business Administration

Tools

MS Office

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

We are looking for a Business Operation Support Officer (Emirati National)!

We are looking for a Business Operation Support Officer (Emirati National) to join our Customer Services Delivery team. This opportunity will be based in Dubai, UAE.

You will join the Customer Services Delivery team where you will be offered the mentorship and resources required to not just deliver company value but to also draw as much value from your own experiences.

So, come join us at NCR and realize your full potential and in the process shape the future of commerce.

Position Summary & Key Areas of Responsibility

• Editing and maintaining up-to-date the suppliers/clients records.
• Providing administrative support to clients on project basis (when and where needed)
• Preparing invoices/purchase orders and coordinating the receipt of such orders from suppliers.
• Answering phones and responding to clients/suppliers requests and inquires.
• Create and maintain department database on operational activities.
• Coordinate with internal stakeholders regarding BOQ submissions and AMC finalization activities.
• Support contract finalization and renewal processes for network-related contracts.
• Manage post-approval administrative activities including documentation, approvals, and contract execution.
• Ensure timely customer invoicing, vendor order placement, and service renewal confirmations.
• Initiate Local Purchase Order (LPO) requests through ERP systems for approved vendor services.
• Coordinate with vendors to ensure timely acknowledgement of orders and renewal of services.
• Act as the primary liaison between vendors, Finance, and Accounts Payable teams to resolve invoice processing and payment-related issues.
• Monitor contract renewal timelines and ensure procurement activities are completed on schedule.
• Manage end-to-end contract administration activities following customer approval.
• Coordinate internal approval processes and required sign-offs.
• Handle hardcopy submissions, contract collection, filing, and documentation management.
• Maintain accurate records of customer contracts, vendor agreements, and related documentation.

Who You Are

• University degree in Business Administration or any other related discipline.
• Good understanding of administration processes
• Can work on timely manner and able to work with deadlines.
• Ability to work within a team and as well as a standalone role.
• 1 - 2 years of relevant work experience.
• Excellent verbal and written communication skills in English and Arabic.
• A good knowledge MS Office (Word/Excel)
• Pervious work in matrix organizations and/or multinational companies will be considered as an advantage.

Who we are

• At NCR, our employees have been shaping the future since 1884. Our digital first approach paired with our customer centric mindset has enabled us to become the world’s enterprise technology leader for Hospitality, Retailers and Financial Institutions.
• We have a variety of early career paths at NCR and so we welcome students from a range of educational disciplines. Our people make NCR and so we strive to hire the brightest minds from universities from all backgrounds to contribute to our values and add to our innovative culture.
• Here at NCR we truly celebrate diversity, we believe having a diverse workforce offers an equal workplace and enables us to serve our diverse customer base.
• Interested? Join us and begin your iNCRredible career journey with NCR.
• Please note applications are reviewed on a rolling basis. For an update on your application status please ensure to login to your candidate portal. NCR works with a high volume of applicants and so we appreciate your patience as we review applications for future NCR iNCRedibles!

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

This position is part of NCR Atleos' Emiratization hiring program and is open exclusively to UAE Nationals (Emirati citizens). In line with UAE Emiratization requirements and applicable UAE legislation, only Emirati candidates can be considered for this opportunity. Applicants may be required to provide documentation confirming their Emirati nationality during the recruitment process.

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.