Business Development Manager - Sensormatic, Saudi Arabia

Johnson Controls; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider is seeking a seasoned sales professional to engage with key customers across the KSA region. You will leverage your extensive sales experience to drive customer satisfaction and business growth, supporting clients with technical solutions. Proficiency in English and Arabic, along with a solid understanding of retail analytics and technology platforms, is essential for this role.

Qualifications

• 7–10 years of experience in sales to malls, retail chains, or commercial properties.
• Solid understanding of technology platforms and basic IT principles.
• Proficiency in Microsoft Office and CRM tools.

Responsibilities

• Build and maintain relationships with key customers in the KSA region.
• Support customers with technical and data-related solutions.
• Identify and pursue new business opportunities.

Skills

Fluent in English and Arabic

Strong interpersonal and negotiation skills

Results-oriented

Tools

Microsoft Office

CRM platforms

Job description

What will you do

• Build and maintain strong relationships with key customers across the KSA region
• Ensure consistent engagement to understand evolving client needs and drive satisfaction
• Support existing customers with technical and data-related solutions
• Respond to RFPs and requisitions from potential clients
• Identify and pursue new business opportunities, including competitive account conversions
• Generate qualified leads and develop a robust sales pipeline

How you will do it

• Collaborate closely with internal teams to ensure timely and effective service delivery
• Leverage CRM tools and Microsoft Office Suite to manage customer interactions and reporting
• Apply your understanding of technology platforms and basic IT concepts to support client needs
• Work independently while coordinating cross-functionally across departments
• Maintain awareness of regional market dynamics and customer expectations

What we look for

Required

• 7–10 years of experience, ideally in sales to malls, retail chains, or commercial properties
• Fluent in English and Arabic
• Proficiency in Microsoft Office and CRM platforms
• Solid understanding of technology platforms and basic IT principles
• Based in Riyadh

Preferred

• Direct experience with retail analytics, footfall tracking, data management or customer experience optimization
• A proactive, results-oriented professional with strong B2B sales and marketing experience
• Ability to navigate complex client environments and deliver tailored solutions
• Strong interpersonal and negotiation skills
• Familiarity with the competitive landscape in KSA retail and commercial property sectors