Business Development Manager, Commercial

DSV - Global Transport and Logistics; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global logistics company in Dubai is looking for an experienced sales professional to manage and develop client relationships. The role involves maintaining a sales pipeline in Microsoft Dynamics, targeting potential clients, and achieving sales KPIs. Ideal candidates will have 3-5 years of sales experience in the freight forwarding industry and strong communication skills. Competitive compensation and opportunities for career development are offered.

Qualifications

• 3-5 years of sales experience in a multinational freight forwarding company.
• Ability to communicate industry-related information effectively.
• Strong relationship-building capabilities and result-driven personality.

Responsibilities

• Build and maintain a sales pipeline in Microsoft Dynamics.
• Target and qualify potential clients in the identified trade lanes.
• Generate sales leads to overseas offices and networks.
• Achieve KPIs set by management.
• Support regional sales campaigns.

Skills

Sales experience

Market awareness

Good communication skills

Relationship building

Self-management

Result-oriented

Energetic & proactive

Tools

Microsoft Dynamics

Job description

Job Req Number: 101952
Time Type: Full Time

DSV is truly a global player offering services worldwide and operating in more than 90 countries and over 160,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration – we are One DSV!

Reporting Line

Report to: Director, Commercial Air & Sea, UAE

Role: Individual contributor

Direct subordinates: None

Location: Dubai, UAE

Detailed Responsibilities

• Build and maintain a pipeline in Microsoft Dynamics in accordance with company guidelines
• Target and qualify a list of potential clients in main focus trade lanes identified by DSV.
• Gain new business and target new trade lanes within client selection.
• Provide client and target information, maintain CRM with 100% accuracy on every sales call and visits.
• Plan and achieve a minimum number of sales calls per week.
• Ensure detailed SOP’s are in place for the client.
• Weekly presentation of pipeline and activities using Microsoft Dynamics (dashboard) to management
• List account information, contact details, meeting schedules, opportunities and service lines as well as visiting reports in accordance with company guidelines.
• Support regional sales campaigns
• Generate sales leads to overseas DSV offices and networks
• Establish strong relationships to customers as well as colleagues
• Monthly review of performance with individual sales and action plan setting where needed
• Responsible for assisting in collecting of payment from customers in accordance with company guidelines
• Be able to acknowledge and understand company capabilities and identify improvement areas where needed
• Ensure proper stakeholder management including relevant involvement of product specialists, Inside Sales, RDMs or/and management.
• Achieve KPI’s set by management.
• DSV supply Code of Conduct is adhered to.
• Other tasks assigned by management

Communication

Internal – Commercial Team (RDM, Inside Sales, Tender Management & Strategic Business Development, Product Management, Finance and Operations Team).

External – Customers/Clients

Qualifications & Characteristics

• Sales experience of 3-5 years in a multi-national freight forwarding company.
• Industry Knowledge and is aware of the market
• Self-Managed, Result Driven & outgoing personality
• Business minded
• Result orientated
• Energetic & proactive
• Good communication and organization skills
• Ability to communicate industry related information to people outside our industry
• Diplomatic, influencing & trustworthy
• Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken
• Extrovert personality with strong relationship building capabilities

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