Business Development Manager

Caterpillar; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading global manufacturing firm is looking for a Business Development Manager to grow the electric power plant business in the Africa and Middle-East regions. The ideal candidate will have over 15 years of experience in Power Generation sales, strong customer relationships skills, and be willing to travel extensively. This role involves creating business leads and driving sales strategies to promote the company's products and services.

Benefits

Competitive salary package

Work-life balance

Growth opportunities

Qualifications

• 15 or more years of experience in Power Generation industry sales or aftermarket roles.
• Proven experience (7 years minimum) in a similar business development, customer-facing role.
• Must be proficient in English; Arabic, German, or French is a plus.

Responsibilities

• Build strong customer relationships with key prime gensets users.
• Develop a robust pipeline for future sales of prime/continuously running power plants.
• Serve as the industry expert for Caterpillar's genset portfolio.

Skills

Customer Focus

Relationship Management

Decision Making

Critical Thinking

Education

Degree in Mechanical / Electrical engineering or related field

Tools

Salesforce

Job description

Career Area: Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do, but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here, we make it happen with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What will Caterpillar do for you

From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing emergency power when natural disasters strike, providing back-up or continuous power to banks and data centers, including Combined Heat and Power to hospitals, and supporting infrastructure for municipalities with power plants for continuous or peaking applications, and waste to power applications, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar has an exciting opportunity for a Business Development Manager focused on growing the electric power plant business in the Africa and Middle-East (AME) regions.

Role Definition:

The Business Developer is responsible for leading all efforts related to establishing strong customer relationships, creating business leads, and sales for new products (Prime Power) and associated Balance of Plant equipment (switchgear, Enclosure, CHP). Our efforts enable us to achieve close customer relationships, account development, and market leadership. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company's products and services.

JOB OVERVIEW

• Build strong customer relationships with key prime gensets users, EPC, and Engineering firms
• Develop a robust pipeline for future sales of prime/continuously running power plants
• Ensure Assigned Customers have a Positive Experience
• Serve as the industry expert for Caterpillar's genset portfolio in EAME & CIS
• Identify gaps in product offerings and provide voice of customer back to product groups
• Create go-to-market strategies to increase prime running generator sets sales
• Lead projects to gain buy-in for these new market strategies

What You Will Have:

• 15 or more years of Experience in Power Generation industry sales or aftermarket roles
• Proven experience (7 years minimum) in a similar business development, customer-facing role
• Must be proficient in English. Arabic, German, or French is a plus
• Degree in Mechanical / Electrical engineering or related field
• Knowledge of Salesforce or similar CRM systems

Top Candidates Also Have:

• Customer Focus: Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Hunters approach. Understand who the clients are, what they do, and understand what their energy needs are
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations
• Advises others on creating customer-focused environments in various scenarios
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives

Relationship Management:

• Communicates to clients regarding expectations of all parties
• Conducts periodic reviews of work effort progress, issues, and successes
• Maintains productive long-term relationships with clients or vendors
• Creates opportunities to educate support teams on client priorities

Decision Making and Critical Thinking:

• Differentiates assumptions, perspectives, and historical frameworks
• Evaluates past decisions for insights to improve decision-making process
• Assesses and validates decision options and points and predicts their potential impact
• Advises others in analyzing and synthesizing relevant data and assessing alternatives
• Uses effective decision-making approaches such as consultative, command, or consensus
• Ensures that assumptions and received wisdom are objectively analyzed in decisions

Industry Knowledge:

• Discusses industry-specific flagship products and services
• Focus on power plants, including prime running generators, Combined Heat and Power, and balance of system
• Demonstrates current knowledge of the regulatory environment for industry segment
• Currently works with a major industry segment and associated functions and features

Additional Information:

• Must have a willingness to travel. Typically, 50-75% of time will be spent traveling

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply