Business Application Manager-NSP

Savola Group; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Savola Group is seeking an experienced professional to support and optimize enterprise applications across Finance, Procurement, Sales, Supply Chain, Manufacturing, HR, and more. You will ensure availability, performance, and security while driving continuous improvement and successful deployments.

Responsibilities include managing incidents, monitoring integrations, and supporting Oracle Fusion and Dynamics 365 implementations.

Qualifications

• Experience supporting enterprise applications in large organizations.
• Ability to manage incidents, service requests, and deployments.
• Understanding of ERP/Planning systems and data governance.

Responsibilities

• Ensure availability, performance, security, maintenance and continuous improvement of enterprise applications.
• Manage incidents, service requests, problem resolution, enhancements, releases, upgrades and deployments.
• Monitor integrations, batch jobs, interfaces, reporting refreshes, and critical business transactions.
• Support and enhance ERP & Planning: MS Dynamics 365 F&O, Oracle Fusion, Oracle DM Cloud.
• Support integrations between ERP, e-commerce, logistics, reporting, and third-party apps.

Skills

ERP systems

Incident management

Business process support

Security governance

Tools

Power BI

SSRS

Report Manager

SQL

Oracle Fusion

Microsoft Dynamics 365 F&O

Shopify

Job description

Job description

• Application Support & Service Delivery


• Ensure availability, performance, security, maintenance, and continuous improvement of enterprise applications.


• Manage incidents, service requests, problem resolution, enhancements, releases, upgrades and deployments.


• Monitor integrations, batch jobs, interfaces, reporting refreshes, and critical business transactions.


• Business Process Support


• Provide functional and operational support across:


• Finance (GL, AP, AR, Fixed Assets, Costing, VAT, IFRS16, Financial Reporting)


• Procurement (PR, PO, Vendors, Approvals, Invoicing)


• Sales & Customer Service (Orders, Pricing, Promotions, Credit Management, Returns, Collections)


• Supply Chain, Logistics & WMS (Inventory, Replenishment, Transfers, Warehousing, Last-Mile Delivery)


• Manufacturing & Quality (BOM, Production, RAF, Costing, Quality Orders, Quarantine, NCR)


• Retail & POS


• HR, Payroll, Talent Management & Employee Self-Service


• Enterprise Applications Support


• Support and enhance:


• ERP & Planning: Microsoft Dynamics 365 F&O, Oracle Fusion, Oracle Demand Management Cloud


• Sales & E-Commerce: SalesWorx, Shopify, Burq and eMRI


• Logistics & WMS: Shipsy, Warehouse Management Systems, SalesWorx


• Reporting & Analytics: Power BI, SSRS, Report Manager, Business Objects, SQL, Data Warehouse


• Document Management: Atlas, ContentVerse, DMS


• Automation Platforms: Power Apps, Power Automate, Maintenance App, GoAudit, Softera, POS, and related enterprise solutions


• Security, Access & Data Governance


• Manage user access, security roles, segregation of duties, and access reviews.


• Administer workflows, approvals, delegations, and business controls.


• Govern master data including customers, vendors, items, warehouses, financial dimensions, and reference data.


• Integrations, Reporting & Automation


• Support integrations between ERP, Oracle Fusion, E-commerce, logistics, reporting, and third-party applications.


• Manage reporting, dashboards, analytics, data quality, and automation solutions.


• Ensure accuracy, availability, and reliability of business-critical reports, interfaces, and batch processes.


• Oracle Fusion Transformation


• Play a key role in the Oracle Fusion implementation across all GFI functions.


• Support business process design, requirements, data migration, integrations, testing, training, cutover, go-live, and stabilization.


• Audit, Risk & Compliance


• Support audits, compliance reviews, security assessments, tax controls, financial controls, and UAE e-Invoicing requirements.


• Coordinate remediation of audit, compliance, and security findings.


• Business Continuity & Backup


• Act as the operational backup for the Business Applications Managers across GFI, GTL, and BSA.


• Ensure continuity of support, projects, integrations, reporting services, and vendor management during absences.


• Maintain cross-functional knowledge, documentation, and support readiness across the application landscape.


• Serve as deputy to the Senior Business Applications Manager when required.