Business Analyst - UAE Nationals , CX Product

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global e-commerce company in Dubai is seeking a detail-oriented Business Analyst to drive business solutions and documentation. The ideal candidate will have a Bachelor’s degree and at least 1 year of experience in a similar role, along with strong analytical and problem-solving skills. This role offers a chance to innovate and enhance processes using data and analytics.

Qualifications

• At least 1 year of experience in a similar role.
• Strong organizational skills and deadline-driven.
• Excellent written and oral communication skills.

Responsibilities

• Own the design and maintenance of key metrics and reports.
• Work with stakeholders to enhance existing processes.
• Innovate new ideas for work improvement.

Skills

Attention to detail

Problem solving

Analytical skills

Team player

Customer focus

Education

Bachelor's degree

Tools

SQL

Excel

Tableau

QuickSight

Job description

Overview

Description

We are seeking a detail-oriented Business Analyst to support our business in analyzing business problems, drive solutions, and documenting processes.

The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution.

The ideal candidate would be high on attention to detail, bias for action and interest in analytics/BI/automation.

Responsibilities

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
• Work closely with stakeholders (internal/external) to understand and automate/enhance existing processes
• Should be able to come up with innovative ideas for new work or to improve existing work
• Should be open to learn and develop skillsets in the latest technologies and analytical techniques
• Should understand how data/analytical frameworks and their work translate to business on ground

Basic Qualifications

1. Bachelor\'s degree required. BE is preferred
2. Experience working in a similar role (at least 1 year)
3. Exposure to Excel and SQL
4. Deadline driven, team player with strong customer focus.
5. Strong analytical, problem solving, and organizational skills
6. Excellent written and oral communication skills

Preferred Qualifications

1. Experience with visualization tools such as Tableau, and QuickSight.
2. Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets.

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