Business Analyst / LFS System Specialist

Hellmann Calipar Healthcare Logistics DWC-LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company in Dubai is seeking a Systems and IT Lead to oversee the technology infrastructure, improve operational efficiency, and align technology strategies with business objectives. The ideal candidate will possess strong problem-solving skills, the ability to manage IT systems, and effective communication skills. This role promises a supportive, multicultural environment with opportunities for growth.

Benefits

Strong Team Spirit

Safe multi-cultural and inclusive environment

Individual opportunities for growth and development

Qualifications

• Strong problem-solving skills combined with a solution-oriented approach.
• Ability to manage and maintain the organization's technology infrastructure.
• Interpersonal skills and ability to work within a team.

Responsibilities

• Oversee the organization’s technology infrastructure including hardware, software, and network systems.
• Provide technical expertise and support to all staff and departments.
• Identify and implement new technologies and systems for improved efficiency.

Skills

Interpersonal/Communication skills

Team worker

Time management skills

Organizational and planning skills

Problem-solving skills

Tools

LFS 400

Power BI

Excel

Trace Link track and trace system

Bar tender

Job description

About Us

Ready to rock the future with us. At Hellmann we put our people at the heart of everything we do because for us relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

The Systems and IT Lead is responsible for overseeing the organizations technology infrastructure, including hardware, software and network systems. This role requires strong technical skills to ensure that all systems are functioning efficiently and effectively. This position plays a critical role in aligning technology strategies with the organizations overall business objectives. You will be demonstrating a proactive and preventative approach to role modelling behaviors, ensuring legal compliance, SOP execution and a continuous improvement mindset. Lead the integrity of systems data, overseeing the warehouse systems and related activities within the warehouse and offices. The role involves designing, implementing and maintaining warehouse systems processes and procedures to improve workflow and productivity.

About the Job

• Responsible for operation, troubleshooting, improvement and development of following systems/software: LFS 400, Trace Link track and trace system, Bar tender, Lobster, Power BI, Excel, customer specific hardware (e.g. Herma HRA machines, etc.).
• Action system issues, communicating challenges to customers, warehouse team and stakeholders as required.
• Manage and maintain the organization\'s technology infrastructure including servers, networks, hardware and software.
• Provide technical expertise and support to all staff and departments within the organization.
• Identify and implement new technologies and systems that can improve operational efficiency and productivity.
• Ensure compliance with regulatory requirements such as data privacy and security.
• Collaborate with other department heads and business leaders to align technology strategies with organizational objectives and CIP mindset.
• Evaluate vendor proposals for hardware, software and services.
• Address EDI system issues, collaborating with IS Team to resolve at the earliest.

• Drive LFS improvements in order to improve productivity and quality of existing operational processes and develop proposals for improvements and innovations, ensuring that the processes work at an optimum level to meet operational and end customer needs.
• Customer facing and project lead regarding interfaces and LFS400 technical support.
• Provide End User Training on the agreed upon processes in the WMS as part of each project implementation and prepare end user training guideline documents.
• Co-developing and testing EDI interfaces for customers by coordinating with internal programming teams (BISS-SCM).
• Supporting warehouse, customer service and key account management teams and customers for systems and IT related queries.
• Support IS and WHS Teams with customers onboarding including systems and EDI setup.
• Improve warehouse operations by developing systems enhancements, queries, Power BI, automation and reports.
• Provide required reports to Customer Service and Key Account Manager for customer business reviews.
• Develop and implement warehouse systems processes and procedures to improve operational efficiency and productivity.
• Collaborate with cross-functional teams including warehouse personnel, IT and other stakeholders to ensure seamless warehouse operations.
• Manage the implementation of new warehouse systems and processes including training and support for end-users.
• In addition to your specific job responsibilities you may be called upon to carry out specific assignments by your team leader / supervisor or operations manager.
• Maintain strong internal relationships with fellow management and ensure effective communication and cooperation with all cross functional departments pertaining to warehousing process management and improvement.

About You

• Interpersonal/Communication skills.
• Team worker.
• Time management skills.
• Organizational and planning skills.
• Strong problem-solving skills combined with a solution-oriented approach.

About our Benefits

• A strong Team Spirit and a lot of fun together.
• A safe multi-cultural and inclusive environment.
• Individual opportunities for growth and development.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes then click APPLY!

Required Experience: IC