Business Analyst (E-Commerce)

Dicetek LLC; Abu Dhabi; On-site; AED 167,000 - 257,000; Full time

Job summary

Dicetek LLC in Abu Dhabi is seeking a structured Business Analyst to translate complex e-commerce needs into detailed specifications for development teams in Abu Dhabi.

You will analyze customer journeys, collaborate with product managers and UX/UI designers to define and prioritize features, and develop comprehensive documentation for ecommerce functionalities.

The role focuses on requirements gathering, stakeholder management, and supporting digital transformation projects.

Qualifications

• Experience with e-commerce platforms and digital customer journeys.
• Proven skills in requirements gathering and stakeholder management.
• Experience in business process analysis and documentation.
• Proficiency in user story creation and UAT support.
• Experience with integration and digital transformation projects.

Responsibilities

• Translate complex e-commerce needs into detailed specifications for development teams.
• Analyze customer journeys and user behavior to identify friction and CRO opportunities.
• Collaborate with product managers and UX/UI designers to prioritize features.
• Develop and maintain documentation for e-commerce functionalities.

Skills

E-commerce platforms

Digital customer journeys

Requirements gathering

Stakeholder management

User story preparation

UAT support

Documentation

Job description

• Translate complex e-commerce business needs into detailed functional and technical specifications for development teams, ensuring alignment with strategic goals.
• Analyze customer journeys and user behavior on the e-commerce platform to identify friction points and opportunities for conversion rate optimization.
• Collaborate with product managers and UX/UI designers to define and prioritize new features and enhancements for the online store.
• Develop and maintain comprehensive documentation, including process flows, user stories, and use cases, for e-commerce functionalities.

Desired Candidate Profile

The ideal candidate should have experience in:

• E-commerce platforms and digital customer journeys
• Requirements gathering and stakeholder management
• Business process analysis and documentation
• User story preparation and UAT support
• Integration and digital transformation projects