Business Analyst

DXC Technology Company; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

DXC Technology Company in Abu Dhabi is seeking a seasoned Business Analyst to support a major greenfield enterprise transformation programme. You will work with business stakeholders, architects, and delivery teams to capture, document, and manage requirements across multiple workstreams.

You will translate business needs into clear, testable requirements, model processes, and maintain traceability from initial requirements through design, testing, and acceptance.

Qualifications

• Bachelor's degree in a relevant discipline or equivalent experience.
• At least 6 years of relevant professional experience, incl. 2+ years in business analysis.
• Experience in process design, architecture, and technology integration.
• Strong requirements elicitation, specification, and traceability skills.
• Experience developing process and data models, use cases, and acceptance criteria.
• Proficiency with Visio, Jira, or Azure DevOps for analysis documentation.
• Experience supporting UAT and requirements change management.
• Excellent workshop facilitation, stakeholder management, problem-solving, and teamwork.

Responsibilities

• Lead workshops and interviews to identify business needs.
• Document and maintain clear, testable requirements and acceptance criteria.
• Model current-state and future-state processes, data, and use cases.
• Ensure traceability across design, development, testing, and acceptance.
• Collaborate with architects and vendors to align with programme standards.
• Support UAT and change-impact analysis, and communicate status and risks.
• Assist in programme planning and stakeholder communication.

Skills

Requirements elicitation

Stakeholder management

Workshop facilitation

Process modeling

Requirements traceability

Business analysis

Data modeling

Acceptance criteria

Education

Bachelor's degree

CBAP or CCBA certifications

Agile certification

Advanced degree (desirable)

Tools

Visio

Jira

Azure DevOps

Job description

Business Analyst

About the Role

We are seeking a Business Analyst to support a major greenfield enterprise transformation programme.

Working with business stakeholders, architects, and delivery teams, you will capture, document, and manage requirements across multiple workstreams. You will translate business needs into clear, testable requirements, model business processes, and maintain traceability from initial requirements through design, testing, and acceptance.

Key Responsibilities

Requirements Elicitation & Documentation

• Lead workshops, stakeholder interviews, and document reviews to identify business needs.
• Document business, functional, and non-functional requirements to a clear, consistent, and testable standard.
• Develop use cases and acceptance criteria to support solution design and delivery.
• Establish and maintain an agreed requirements baseline, managing changes and assessing their impact.

Process & Data Analysis

• Model current-state and future-state business processes, data, and use cases.
• Identify process gaps, dependencies, and opportunities for improvement.
• Analyse business processes and technology integration needs across programme workstreams.
• Translate complex business needs into practical requirements for technical teams.

Traceability & Governance

• Maintain requirements traceability through solution design, development, testing, and business acceptance.
• Work with architects and the central design authority to ensure requirements align with programme standards.
• Identify and resolve requirement gaps, inconsistencies, and conflicting stakeholder priorities.
• Maintain accurate analysis documentation using tools such as Visio, Jira, or Azure DevOps.

Delivery & Business Acceptance

• Collaborate with delivery teams, vendors, and stakeholders to clarify requirements throughout implementation.
• Support User Acceptance Testing (UAT), including acceptance-criteria validation and issue clarification.
• Support change-impact analysis and business readiness activities.
• Contribute to programme planning and communicate requirements status, risks, and dependencies.

Required Qualifications & Experience

• Bachelor’s degree in a relevant discipline, or an equivalent combination of education and professional experience.
• At least 6 years of relevant professional experience, including at least 2 years in business analysis or a similar role.
• Experience in business process design, business or functional architecture, and technology integration.
• Strong skills in requirements elicitation, specification, and traceability.
• Experience developing process models, data models, use cases, and acceptance criteria.
• Proficiency in analysis and requirements-management tools such as Visio, Jira, or Azure DevOps.
• Experience supporting UAT and requirements change management.
• Strong workshop facilitation, stakeholder management, problem-solving, and team leadership skills.
• Ability to collaborate across multiple workstreams and vendors while managing competing priorities.
• Professional proficiency in English.

Preferred Qualifications

• BCS or IIBA certifications, including CBAP or CCBA.
• Agile certification.
• Experience with ERP applications, document management systems, ELV systems, or IoT platforms.
• An advanced degree in a relevant discipline.
• Arabic language proficiency.