Branch Operations Manager

View Emirates Sports Club; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An adventure park company in Dubai is urgently hiring a Branch Operations Manager to oversee daily operations and ensure exceptional customer service. The candidate should have experience in leisure or entertainment management, strong leadership skills, and the ability to work in a fast-paced environment. The role involves managing staff, budgets, and compliance. You will lead a motivated team to enhance family experiences and drive revenue growth.

Qualifications

• Experience in leisure/entertainment management.
• Strong leadership and customer service skills.
• Proactive, approachable, and customer-focused.
• Experience in operational management.
• Skills in budget management and financial reporting.
• Problem-solving and decision-making abilities.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment.
• Fluent in English (Arabic an advantage).

Responsibilities

• Oversee daily branch operations and ensure operational efficiency.
• Manage staff and provide exceptional customer service.
• Implement company policies and conduct performance reviews.
• Manage budgets and ensure regulatory compliance.
• Identify opportunities for process improvement.
• Contribute to the strategic goals of the branch.
• Lead with motivation and creativity to boost revenue.

Skills

Leisure/entertainment management experience

Strong leadership skills

Customer service skills

Operational management experience

Budget management skills

Problem-solving abilities

Organizational skills

Fluent in English

Multitasking skills

Job description

Overview

Urgent Hiring: Branch Operations Manager (Dubai UAE)

Salary: AED 13000/month with incentives based on sales targets.

Company Description: Air Maniax is the UAE's largest indoor inflatable park and Street Maniax leads in trampolines and parkour. With eight adventure parks across Dubai and Abu Dhabi, we bring fun, excitement and adventure for the whole family. Our parks combine the latest trends, cutting-edge technology and top-notch safety to create unforgettable experiences. From thrilling activities to quality family time, Air & Street Maniax is where memories are made, fitness is fun and the community comes together.

Role Description

This is a full-time on-site role for a Branch Operations Manager located in Dubai, United Arab Emirates. The Branch Operations Manager will oversee the daily operations of the branch, ensuring operational efficiency, managing staff and providing exceptional customer service. Responsibilities include implementing company policies, conducting performance reviews, managing budgets and ensuring compliance with regulations. The role also involves identifying opportunities for process improvement and contributing to the strategic goals of the branch. We want a motivated, creative and customer-focused leader who can boost revenue and deliver exceptional experiences for children and parents.

Responsibilities

• Oversee daily branch operations and ensure operational efficiency
• Manage staff and provide exceptional customer service
• Implement company policies and conduct performance reviews
• Manage budgets and ensure regulatory compliance
• Identify opportunities for process improvement
• Contribute to the strategic goals of the branch
• Lead with motivation, creativity, and a customer-focused approach to boost revenue and deliver high-quality experiences for families

Qualifications

• Experience in leisure/entertainment management
• Strong leadership & customer service skills
• Proactive, approachable and customer-focused
• Experience in operational management and staff supervision
• Skills in budget management and financial reporting
• Problem-solving and decision-making abilities
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment
• Fluent in English (Arabic an advantage)
• Only qualified candidates will be considered. Send your CV to