Boutique Sales Lead: Elevate CX & Team Performance

Nespresso UAE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading coffee brand in Dubai is seeking an Assistant Boutique Manager. You will manage retail operations, drive sales performance, and provide leadership to ensure an exceptional customer experience. The ideal candidate has extensive retail experience, with a background in customer relationship management and supervisory roles. Join us to lead our team and optimize sales in a dynamic boutique setting.

Qualifications

• Minimum of 4 years of extensive professional experience in retail required.
• Experience in customer relationship management.
• Experience in retail project management processes and change management.
• Minimum 3 years of supervisory experience in people management & development is a plus.

Responsibilities

• Ensure adherence to retail operations procedures and best practices.
• Support boutique manager in performance evaluations.
• Lead the implementation of an emergency action plan.
• Ensure outstanding Customer Experience.

Skills

Retail management

Customer relationship management

Sales leadership

Coaching

Job description

A leading coffee brand in Dubai is seeking an Assistant Boutique Manager. You will manage retail operations, drive sales performance, and provide leadership to ensure an exceptional customer experience. The ideal candidate has extensive retail experience, with a background in customer relationship management and supervisory roles. Join us to lead our team and optimize sales in a dynamic boutique setting.