Boutique Manager, Dubai

Richemont; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury retail brand in Dubai seeks a Retail Manager to drive sales, enhance client satisfaction, and develop a high-performing team. The ideal candidate will have proven managerial experience, outstanding communication skills, and a passion for delivering excellent customer service. This position is pivotal in ensuring the boutique operates efficiently while embodying the brand's values.

Qualifications

• Proven managerial experience in a retail environment.
• Strong ability to coach and develop team members.
• Excellent customer service and sales skills.

Responsibilities

• Manage team performance to achieve sales objectives.
• Promote the brand within local communities.
• Ensure high levels of customer service in the boutique.
• Supervise boutique operations and compliance.

Skills

Managerial experience

Communication skills

Interpersonal skills

Client-driven approach

Job description

Are you a good match?

You have a proven managerial experience, an entrepreneurial mindset, you are audacious, curious, positive, flexible, organized, and reliable with a passion about sharing your experience to develop and inspire your team.

You have amazing communication and interpersonal skills while being results and client-driven to achieve excellence.

What are we expecting from you?

Reporting to the Retail Director, you will be responsible to steer the growth of your boutique in terms of sales, client satisfaction and team development, offering an outstanding in-store experience while embodying Maison values. To that extent you will:

• Drive business – managing the team along with setting individual objectives and priorities, ensuring boutique targets are achieved notably in terms of sales and client satisfaction;
• Act as an ambassador – introducing the Maison universe, its history, creations and sources of inspirations, promoting the Maison across local communities;
• Offer a high level of service – driving customer service activities, making sure we offer an outstanding in-store experience;
• Develop the team – building a complementary team, coaching team members, following-up improvement, recruiting new profiles, nurturing the team’s knowledge and its positive mindset;
• Run efficient and compliant in-store operations – supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The Recruitment Process

Send your application online.

If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview.

Along the recruitment process you will meet the Retail Director, Managing Director, and HR Business Partner.