Boutique Director: Luxury Brand & Client Experience

Audemars Piguet; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury watch brand in Dubai is seeking a Boutique Director to lead client relations and ensure exceptional service. You will manage a team, drive business performance, and uphold brand values. Ideal candidates have at least 5 years in luxury retail management and fluent English skills, with Arabic as a plus. This full-time position requires strong interpersonal and organizational skills, along with a commitment to team development and client satisfaction.

Benefits

Competitive compensation package

Comprehensive benefits

Qualifications

• Minimum of 5 years of experience in a managerial position in luxury watch industry.
• Previous experience managing client relationships in luxury retail.
• Fluent English language skills are a must; Arabic is a plus.
• Great sense of initiative and organization.

Responsibilities

• Lead the boutique team and ensure exceptional client service.
• Drive business performance balancing walk-in and existing clients.
• Monitor KPIs and report on boutique performance.
• Develop training programs for team members.
• Ensure compliance with company policies.

Skills

Luxury client relationship management

Interpersonal skills

Organizational skills

Team management

Customer management

Fluent English

Initiative

Education

5 years in luxury watch industry management

Job description

A luxury watch brand in Dubai is seeking a Boutique Director to lead client relations and ensure exceptional service. You will manage a team, drive business performance, and uphold brand values. Ideal candidates have at least 5 years in luxury retail management and fluent English skills, with Arabic as a plus. This full-time position requires strong interpersonal and organizational skills, along with a commitment to team development and client satisfaction.