Booking Coordinator

Team Padel Pro DMCC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent sports organization in Dubai is seeking an experienced Booking Coordinator to manage reservations and customer inquiries. The candidate should have at least 1 year of UAE experience and 2 years in customer service, alongside strong communication and cash handling skills. The role offers benefits like health insurance and paid holidays, with various shift timings. Join a vibrant team dedicated to exceptional service in the sports community.

Benefits

Fixed monthly salary

Annual basic health insurance

Annual return ticket to home country

Paid holidays on public holidays

Overtime hour credits

Qualifications

• Minimum 1 year of UAE working experience.
• Minimum 2 years of customer service experience.
• Experience in bookings and reservations preferred.
• Experience in sports clubs preferred.

Responsibilities

• Manage phone inquiries and booking reservations.
• Process payments and issue receipts.
• Utilize system software for sales and bookings.
• Generate accurate reports.
• Ensure high-quality customer service.
• Maintain smooth operations with the team.

Skills

Proficiency in handling cash transactions

Familiarity with system software for bookings and sales (BIMPOS, Dropbox, Syltek)

Strong problem-solving skills

Proficiency in Excel and MS Office applications

Excellent communication skills in English

Knowledge of padel or similar racket sports

Tools

BIMPOS

Dropbox

Syltek

Job description

Location

Padel Pro AL Quoz, Dubai, UAE

About Us

Padel Pro is a leading sports club in the UAE, dedicated to providing exceptional services and a vibrant atmosphere for padel enthusiasts. Join our dynamic team and be part of a fast-paced, sports-centric environment!

We Are Hiring

We are looking for one Booking Coordinator to join our team immediately.

Responsibilities

• Manage phone inquiries and booking reservations.
• Process payments and issue receipts using cash registers.
• Utilize system software for sales, files, and bookings (e.g., BIMPOS, Dropbox, Syltek).
• Generate accurate reports on time.
• Ensure high-quality customer service at all times.
• Work closely with the team to maintain smooth operations.

Experience Requirements

• Minimum 1 year of UAE working experience (mandatory).
• Minimum 2 years of customer service experience (mandatory).
• Experience in bookings and reservations (preferred).
• Experience in sports clubs (preferred).

Terms

• Age Range: 22–35 years old.
• Gender: Male or Female.
• Shift Timing:
• Opening: 7 AM–3 PM
• Mid: 3 PM–11 PM
• Closing: 4 PM–12 AM
• Day Off: Once a week
• Joining Date: Immediate

Benefits

• Fixed monthly salary package.
• Annual basic health insurance.
• Annual return ticket to your home country.
• Paid holidays (when shifts fall on public holidays).
• Overtime hour credits when workload exceeds regular hours.

We look forward to welcoming you to our team!

Skills

Skills Requirements

• Proficiency in handling cash transactions.
• Familiarity with system software for bookings and sales (BIMPOS, Dropbox, Syltek, etc.).
• Strong problem-solving skills and organisational abilities.
• Proficiency in Excel and other MS Office applications.
• Excellent communication skills in English (written and spoken).
• Ability to work independently and in a team.
• Knowledge of padel or other similar racket sports (preferred).

Character Requirements

• Strong work ethics, honesty, and a sense of responsibility.
• Professional, punctual, patient, and courteous demeanour.
• Energetic and adaptable to a fast-paced environment.
• A team player with a sunny disposition and initiative to assist the team.