Bilingual Pet Care Front Desk Specialist – Abu Dhabi

United Al Saqer Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading pet care facility in Abu Dhabi is seeking an enthusiastic receptionist to manage client interactions and support a veterinary team. Responsibilities include providing excellent customer service, scheduling appointments, and ensuring a smooth client experience. Proficiency in Arabic and English is required, along with organizational skills and a friendly demeanor. This role offers a dynamic opportunity in a nurturing environment.

Qualifications

• Arabic and English language proficiency.
• Microsoft office proficiency.
• Previous experience in a front-desk or customer-facing role.
• Ability to maintain a professional and welcoming demeanor.
• Comfortable using scheduling software or CRM systems.
• Reliable, punctual, and able to manage a fast-paced environment.

Responsibilities

• Provide top-notch customer service, being attentive to client and pet needs.
• Monitor schedule and flow; manage client check-ins and discharges.
• Triage phone calls, schedule appointments, and manage record requests.
• Fill prescriptions and assist in various clinic activities.

Skills

Customer service and client communication

Phone handling and appointment scheduling

Basic computer and administrative skills

Organization and multitasking abilities

Job description

A leading pet care facility in Abu Dhabi is seeking an enthusiastic receptionist to manage client interactions and support a veterinary team. Responsibilities include providing excellent customer service, scheduling appointments, and ensuring a smooth client experience. Proficiency in Arabic and English is required, along with organizational skills and a friendly demeanor. This role offers a dynamic opportunity in a nurturing environment.