Bilingual Onboarding Lead (Arabic/English) — Digital Banking

National Bank of Ras Al-Khaimah PJSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking a Customer Onboarding Specialist to ensure efficient onboarding for new customers. The role involves managing account openings, validating documentation, and ensuring adherence to regulations. The ideal candidate will have a bachelor’s degree and 2-4 years of experience in customer onboarding within the banking sector. Proficiency in Arabic and English is essential.

Qualifications

• 2–4 years of experience in customer onboarding.
• Strong understanding of KYC/AML regulations and compliance standards.
• Minimum 4 years in the banking sector.

Responsibilities

• Manage end-to-end onboarding for both manual and digital account openings.
• Review and validate customer documentation in accordance with regulatory and internal policies.
• Liaise with internal stakeholders to ensure smooth processing.

Skills

Bilingual support (Arabic and English)

Customer onboarding

Process improvement

Regulatory compliance

Education

Bachelor's degree in Finance, Business Administration, Economics

Tools

Digital banking platforms

Onboarding tools

Job description

A leading bank in the UAE is seeking a Customer Onboarding Specialist to ensure efficient onboarding for new customers. The role involves managing account openings, validating documentation, and ensuring adherence to regulations. The ideal candidate will have a bachelor’s degree and 2-4 years of experience in customer onboarding within the banking sector. Proficiency in Arabic and English is essential.