Bilingual Insurance Customer & Admin Specialist

Zurich Insurance Company; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading insurance provider in Dubai is seeking candidates to maintain productivity and efficiency. Responsibilities include fostering customer relationships and resolving queries. Ideal candidates will have a bachelor’s degree, understanding of insurance, and prior experience in an international organization. Strong skills in Microsoft Office and communication in English and Arabic are essential. This full-time role offers no remote work options.

Qualifications

• Bachelor’s degree preferred and prior experience in a related field.
• Understanding of Insurance, corporate savings, and pensions preferred.
• Experience in an international and diverse cultural organization beneficial.

Responsibilities

• Set and achieve targets for productivity and efficiency.
• Build and maintain excellent customer relationships.
• Resolve basic queries from customers and agents.
• Identify and act on continuous improvement opportunities.

Skills

Analytical and problem-solving mindset

Accuracy and Attention to details

Excellent communication skills (English and Arabic)

Digital Literacy

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (Excel, PowerPoint, Word)

Job description

A leading insurance provider in Dubai is seeking candidates to maintain productivity and efficiency. Responsibilities include fostering customer relationships and resolving queries. Ideal candidates will have a bachelor’s degree, understanding of insurance, and prior experience in an international organization. Strong skills in Microsoft Office and communication in English and Arabic are essential. This full-time role offers no remote work options.