Bellman

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah is seeking an individual for guest service roles to ensure a warm welcome and provide assistance throughout their stay. Ideal candidates should have 1-2 years of experience in hospitality and possess good communication skills. This position involves traffic control in the lobby and acting as an information source for guests. A high school diploma is required, alongside a positive attitude and a good command of English.

Qualifications

• 1 or 2 years of experience in a similar role.
• Passionate about hospitality.
• Positive learning attitude.
• Good level of English.

Responsibilities

• Ensure a warm welcome and friendly goodbye for guests.
• Control lobby traffic and assist guests.
• Serve as a guide and source of information about the hotel.

Skills

Guest service orientation

Communication skills

Flexibility

Education

High School Diploma

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.

Qualifications

• 1 or 2 years of experience on a similar role
• High School Diploma
• Passionate about hospitality
• Positive learning attitude
• Good communication skills
• Good level of English