Beauty Advisor - Abu Dhabi

CHANEL; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading luxury cosmetics brand seeks a passionate Beauty Advisor in Abu Dhabi to deliver exceptional client experiences. With at least 5 years in high-end retail, you will serve as a brand ambassador, fostering loyalty through personalized service and beauty expertise.

Qualifications

• 5+ years as a Beauty Advisor in high-end retail.
• Fluency in English and/or Arabic.

Responsibilities

• Create personalized client experiences and build a loyal client database.
• Ensure excellence in service and maintain boutique standards.
• Achieve sales targets and contribute to team success.

Skills

Interpersonal skills

Communication skills

Client experience

Job description

Your role @ Chanel:

Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances, and skin-care), contributing to creating a loyal client database by ensuring a unique and memorable experience for each client.

Your main responsibilities are:

• Embodies Chanel values and DNA:
• Share solid knowledge of the brand, its heritage, and know-how with clients and the team
• Co-create stories with and for clients, sharing the brand culture and blending it with the clients’ personal stories
• Constantly follow the latest beauty trends and be proactive in self-learning
• Be a brand ambassador by respecting grooming guidelines at all times

To surpass client expectations:

• Create a tailor-made experience, offer personalized solutions, and ensure excellence in client service according to Chanel’s rituals and standards
• Ensure clients are welcomed properly to foster strong relationships and brand loyalty
• Develop cross-selling among all categories in the boutique
• Handle client complaints and requests effectively according to guidelines
• Build your own client database and focus on clienteling alongside your Manager
• Participate actively in beauty events and workshops organized for clients

Boutique operation:

• Ensure the Boutique is well maintained following VM guidelines
• Understand and participate in boutique operations and provide appropriate reports to your Manager
• Collaborate with colleagues and contribute to the boutique’s success by achieving sales targets and KPIs

What you will bring:

You are passionate about make-up and beauty overall, with a strong understanding of excellent client experience. You possess strong interpersonal and communication skills, a great sense of initiative, and an intercultural approach.

Requirements:

You are a Beauty Advisor with at least 5 years of experience in a high-end or luxury retail environment. Fluency in English and/or Arabic is required.