Beauty Advisor - Abu Dhabi

Chanel, Inc.; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

CHANEL is seeking a Beauty Advisor in Abu Dhabi, based in Yas Mall, to join the Fragrance & Beauty Boutique. You will sell makeup, fragrances, and skincare, creating a unique, memorable experience and building a loyal client base.

Requirements include at least 5 years in luxury retail, fluent English, and a client-focused mindset. Knowledge of makeup trends and strong interpersonal skills are essential for excelling in this role.

Qualifications

• 5+ years of experience in luxury/high-end retail.
• Fluency in English is a must; Arabic or Russian is an advantage.
• Strong client service mindset and communication skills.

Responsibilities

• Create tailor-made beauty experiences and offer personalized solutions to clients.
• Build and maintain a client database and focus on clienteling with the Manager.
• Contribute to achieving boutique targets and KPIs through excellent service and product knowledge.

Skills

Fluent English

Clienteling

Make-up expertise

Interpersonal skills

Job description

## Beauty Advisor - Abu DhabiApplylocations: Abu Dhabitime type: Full timeposted on: Posted 8 Days Agojob requisition id: JOBREQ00114795Position based in Yas Mall, Abu Dhabi.**CONTEXT & ENVIRONMENT:**CHANEL boutiques are the heart of the brand’s vision. As a Beauty Advisor, you will be part of the sales team within our Fragrance & Beauty Boutique (make-up, fragrances and skincare), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.**IN THIS METIER, WE ARE ENERGISED BY:****Embodying Chanel values and DNA:*** Sharing solid knowledge of the brand, its heritage and know-how with clients as well as the team* Co-creating stories with and for clients, sharing the brand culture and blend it with the clients’ personal story* Constantly following latest Beauty trends and be pro-active in self-learning* Being a brand ambassador by respecting our grooming guidelines at all times**Surpassing client expectations:*** Creating a tailor-made experience, offering personalized solutions and ensuring excellence in client service in accordance with Chanel’s rituals and standards* Ensuring clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty* Developing cross-selling among all categories in the boutique* Handling client complaints and requests effectively and according to guidelines* Building your own client database and consistently focus on clienteling alongside your Manager* Actively participating in beauty events and workshops organized for clients**Boutique operation:*** Ensuring the Boutique is perfectly well maintained in respect to the VM guidelines* Understanding and participating in the operation of the Boutique and provide your Manager with appropriate reports* Collaborating with others and contributing to building the success of the Boutique by achieving sales targets and KPIs**HOW WE CREATE IMPACT:*** Creating a memorable experience for clients and building a long-lasting relationship by embodying CHANEL’s values and sharing the brand’s heritage.* Contributing to boutique success through teamwork and collaboration by supporting team efforts and driving collective achievement of boutique targets.* Ensuring operational excellence by maintaining boutique standards, supporting daily operations, and continuously developing your knowledge and skills.**KEY COMPETENCIES & REQUIREMENTS:*** You are a Beauty Advisor with at least 5 years of experience within a high-end or Luxury Retail environment.* Fluency in English is a must, Arabic or Russian would be an advantage.* You are passionate about make-up and beauty overall and have a strong understanding of excellent client experience.* You have strong interpersonal and communication skills, along with a proactive mindset and an intercultural approach.