Bartender / Bar Supervisor - Alaya

Fundamental Hospitality Group; Dubai; On-site; AED 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Salary

Work Visa & Medical Insurance

30 days paid annual leave

Employee discounts across our venues

Joining flight ticket (for intl. app)

Job summary

Fundamental Hospitality is seeking an experienced Head Waiter/Head Waitress to join Adaline in Dubai, leading the service team on the floor and delivering an exceptional guest experience that mirrors the venue's elevated standards. You will oversee a service team, coordinate with Management and Reception, train staff, and maintain strong knowledge of the menu, beverages, and promotions.

The role offers a competitive salary, visa, medical insurance, 30 days leave, two days off weekly, and meals

Qualifications

• Experience leading a service team in a luxury venue.
• Strong knowledge of food and beverage service.
• Excellent communication and guest-focused skills.

Responsibilities

• Lead and support the service team throughout the shift, ensuring smooth and efficient operations.
• Oversee the service of an assigned section and ensure consistently high standards.
• Welcome and engage with guests, creating a warm and memorable experience.
• Coordinate with Management and Reception to ensure smooth guest flow and table management.
• Ensure all service standards, procedures, and presentation guidelines are followed.
• Anticipate guest needs and handle requests with professionalism.
• Support training and development of Waiters and service team members.
• Maintain strong knowledge of the menu, beverages, and promotions.
• Assist management with maintaining energy and service standards of the venue in the evening.

Skills

Leadership

Customer service

Communications

Guest experience

English

Job description

About the Opportunity

Fundamental Hospitality is looking for an experienced and dynamic Head Waiter/ Head Waitress to join our team at Adaline in Dubai. The Head Waiter will play a key role in delivering an exceptional guest experience, leading the service team on the floor, and ensuring that every aspect of service reflects the venue's elevated standards.

Key Responsibilities

• Lead and support the service team throughout the shift, ensuring smooth and efficient operations.
• Oversee the service of an assigned section and ensure consistently high standards.
• Welcome and engage with guests, creating a warm and memorable experience.
• Coordinate closely with the Management and Reception teams to ensure smooth guest flow and table management.
• Ensure all service standards, procedures, and presentation guidelines are consistently followed.
• Anticipate guest needs and handle requests or concerns with professionalism and discretion.
• Support the training and development of Waiters and other service team members.
• Maintain strong knowledge of the menu, beverages, and current promotions.
• Assist management with maintaining the energy and service standards of the venue throughout the evening.

What We Offer

• Competitive Salary
• Work Visa & Medical Insurance
• 30 days paid annual leave
• Employee discounts across our venues
• Joining flight ticket (for international applicants) plus return tickets to home country (annually or biennially, depending on position)
• Opportunities for growth, learning and development within our company
• 2 days off weekly
• Meals on duty

Requirements

• Previous experience as a Head Waiter, Senior Waiter, or similar role within a high-end restaurant, luxury hospitality, or nightlife environment.
• Strong knowledge of food and beverage service and guest experience.
• Proven ability to lead and motivate a service team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Confident, polished, and guest-focused personality.
• Ability to work effectively under pressure while maintaining attention to detail.
• Strong knowledge of English; additional languages are a plus.
• Flexibility to work evenings, weekends, and public holidays.

Who are we?

Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home‑grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group's concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.

Website

http://www.fundamentalhospitality.com