Bartender

Wasl Asset Management Group

Dubai

On-site

AED 60,000 - 90,000

Full time

12 days ago

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Job summary

Viya is hiring a Bartender to deliver best-in-class service with hospitality for guests, with knowledge of spirits, beer and wine, and the ability to maintain an appealing bar area.

The role emphasizes guest engagement, responsible service, and showcasing premium menu items to enhance the guest experience. Training and standards are aligned with Topgolf Dubai’s recipes and service targets.

Responsibilities

To greet every Guest immediately in a friendly and approachable manner
To engage with Guests and ensure they are well cared for at all times
To project positivity
To offer food and beverages from the bar
To take pride in preparing and serving drinks according to Topgolf recipes and standards
To prepare and serve drinks promptly and ensuring good food hygiene practices are maintained at all times
To protect Guests and community by observing the rules of responsible alcohol service
To set up and maintain all beverage service areas - bars, NA Bev stations, F&B storage areas
To ensure the bar remains stocked, organized and sanitary
To maintain accurate spill logs throughout shift to properly manage waste
To handle cash and cards carefully and efficiently
To suggest premium menu items to enhance the Guest’s experience and maximize sales
To wash, polish and store all glassware appropriately
To ensure waste and breakages are recorded in writing
To follow health and safety procedures to prevent accidents or injuries
To adhere to service standards - timeliness, quality, accuracy, sanitation
To apply the 4 Service Targets throughout serving internal and external customers
In line with the Club’s goals, participate in additional activities and represent the department in committees

Job description

About Viya:

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Position : BARTENDER

Department : FOOD & BEVERAGE SERVICE

Reports To : OUTLET MANAGER

Supervises : NOT APPLICABLE

(Responsible For)

Purpose and Scope of Position:

Bartenders provide best-in-class service with hospitality for Guests. They are experts at the technical side of the job - knowledge of spirits/beer/wine, ability to maintain an appealing and Guest-ready bar area, and outstanding service ability. But beyond that, Bartenders are the hosts of the party! They make Guests feel welcome, they engage with them, introduce them to new and exciting food and beverage options, and make their visits to Topgolf memorable .

Main Duties :

(Job Related Duties)

To greet every Guest immediately in a friendly and approachable manner
To engage with Guests and ensure they are well cared for at all times
To Project positivity
To offer food and beverages from the bar.
To take pride in preparing and serving drinks according to Topgolf recipes and standards.
To prepare and serve drinks promptly and ensuring good food hygiene practices are maintained at all times.
To protect Guests and community by observing the rules of responsible alcohol service
To set-up and maintain of all beverage service areas - bars, non-alcoholic beverage (NA Bev) stations, F&B Storage areas.
To ensure the bar remains stocked, organized and sanitary
To maintain accurate spill logs throughout shift to properly manage waste.
Be careful and efficient in handling cash and credit cards
To suggest premium menu items to enhance the Guest’s experience and maximize sales.
To wash, polish and store all glassware appropriately, minimizing the risk of breakage.
To ensure that all breakages and wastages are recorded in writing.
To ensure health & safety procedures are followed to prevent accidents or injury in the venue
To adhere to service standards - timeliness, quality, accuracy, sanitation, etc.
To be aware and demonstrate Topgolf Mission, Vision and Core Values. Will be responsible to apply the 4 Service Targets throughout serving internal and external customers.

2. Ancillary Duties :

In line with the Club’s strive for continuous improvement, you may be requested to participate in various extra activities contributing towards individuals and organizational growth.

Represent the department or a group in various committees, such as the Staff Committee, Green Theme (environmental), Food Committee, Sport Committee or projects. Be trained as a Fire Marshall or First Aider.

3. Quality Responsibilities :

Aware of Dubai Golf Mission, Vision and Values. Will be responsible to apply the 4 Service Steps throughout serving internal and external customers.

4. IT Security Awareness:

Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl DG.
Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.
Attend Information Security Awareness sessions conducted by the wasl IT Department.
All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

5. Levels of Authority:

Prepared by: Operations Manager

Approved by: Director of Operations

Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.

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