Barista - Breakfast On 36th

Mandarin Oriental; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

MOstay program

Wellness benefits

Colleague transportation & meals

Competitive salary & benefits

Job summary

Mandarin Oriental Downtown Dubai is seeking a Barista to join our esteemed Food & Beverage team. You will craft an outstanding range of beverages, support wait staff, and report to the Head Barista in a luxury hotel setting on Sheikh Zayed Road, Dubai.

The ideal candidate has 3 years of Barista/Bartender experience in high-end venues, fluent English, and familiarity with POS systems. We value strong interpersonal skills, attention to detail, and flexibility for varied shifts, including evenings

Qualifications

• Hold a High School qualification or equivalent; a degree in Hospitality/Hotel/Business Management is preferred.
• Minimum 3 years' experience as Barista/Bartender in a high-end bar with top service levels.
• Minimum 2 years' experience as a luxury hotel/resort bartender.
• Proficient English verbal and written communication; Arabic or other languages are a plus.
• Familiar with restaurant POS and cashiering procedures; able to prepare and suggest beverages.
• Strong interpersonal and communication skills; highly organized with attention to detail.

Responsibilities

• Explain outlet concept and drink offerings to guests.
• Mix and garnish non-alcoholic drinks, coffee, espresso, teas.
• Handle customer complaints effectively and report to managers.
• Set up daily bar counter and manage stock to avoid shortages.
• Clean and sanitise areas and label products with dates.
• Assist in creating new blended drinks and perform cashiering if needed.

Skills

Barista experience

Communication skills

Interpersonal skills

Attention to detail

POS experience

Cashiering

English proficiency

Education

High School qualification or equivalent

Hospitality / Hotel / Business degree preferred

Job description

Job Description:

Mandarin Oriental Downtown, Dubai is looking for a Barista to join our Food & Beverage Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About The Job

Based at the Mandarin Oriental Downtown, Dubai within the Food & Beverage department in Dubai, the Barista will offer and prepare an outstanding selection of creative beverages. They will support the Waiters in any other required duties and tasks under the guidance of the respective managers and supervisors. The Barista reports to the Head Barista.

As a Barista, you will be responsible for the following duties:

• Understand and verbally explain the outlet’s concept and food and beverage offerings to guests, including the characteristics of various drinks.
• Mix and match ingredients to create outstanding non-alcoholic drinks, coffee, espresso, blended coffee, and teas, garnishing them as per standards.
• Handle customer complaints effectively, both verbal and written, and report them to managers without fail.
• Set up the daily bar counter, ensuring all necessary ingredients and equipment are prepared, and check inventory to avoid running out of stock during service periods.
• Clean and sanitise designated areas after each shift, conduct periodic deep cleaning, and ensure correct date labelling for all products.
• Assist in creating new blended drinks for promotional activities and new menus, and perform cashiering duties if requested.

As a Barista, We Expect From You

• Hold a High School qualification or equivalent, with a degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred.
• Have 3 years' experience as a Barista/Bartender in a high-end bar with the highest service levels, and a minimum of 2 years' experience working as a luxury hotel/resort bartender.
• Possess verbal and written communication skills in English, preferably in Arabic or other languages.
• Be familiar with restaurant point of sales and cashiering procedures and can prepare and suggest classic and innovative beverages.
• Demonstrate strong interpersonal and communication skills to interact effectively with guests and colleagues and exhibit exceptional organizational skills and attention to detail.
• Have physical capabilities to stand for long periods and flexibility to work various shifts, including evenings, weekends and holidays, as business requires.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

We're Fans. Are you?

Requirements: