Barista

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking an experienced Barista to provide exceptional service in a fast-paced environment. The role includes assisting guests, maintaining service standards, and working collaboratively with the team. Candidates must have previous Barista experience and excellent communication skills.

Benefits

Visa assistance

Flights and accommodation support

Qualifications

• Previous Barista experience required.
• Strong interpersonal and problem-solving abilities.
• Ability to focus attention on guest needs and remain calm.

Responsibilities

• Provide unique dining experiences through detailed service.
• Assist guests with menu items.
• Comply with Fairmont rules and regulations.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Teamwork

Tools

Point of sale system

Job description

Company Description: A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

Job Description: Reporting to the Outlet Manager, responsibilities and essential job functions include:

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Have full knowledge of beverage lists and promotions.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Report to duty punctually, in full uniform according to appearance and grooming standards.
• Promote and maintain a positive working relationship at all times with all the Colleagues of Pronto and the Fairmont Dubai.
• Fully understand and follow the hotel’s recycling program and procedures.
• Actively participate in all health and safety procedures for Pronto and the entire hotel.
• Follow all of safety and sanitation policies when handling food and beverage.
• Always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation.
• Understand each service station and all side duties assigned to that station.
• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Pronto.
• Flexibility in availability for changing shifts according to the demand of the business.
• Complying with all Fairmont rules and regulations at all times.
• Ensuring excellent first impression of the guest by practicing excellent personal hygiene and impeccable cleanliness of the outlet.
• Provide unique dining experiences to all of our guests through warm, personal & detailed service in an upscale, fast paced environment.
• Assist in the development of new and innovative beverage concepts for al a carte menu and monthly promotions.
• Work with leaders and department trainers to train and evaluate team on beverage standards.
• Work with the team to achieve greater results and positive relations.
• Provide service consistent with all Fairmont Standards.
• Perform duties as requested by supervisors/managers.

Qualifications include:

• Previous Barista experience required.
• Previous point of sale system experience an asset, but not required.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 20 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.

Additional Information:

Visa Requirements: Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

We are an equal opportunities employer and welcome applications from all qualified candidates.