Bar Captain

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a full-time F&B Service Associate to deliver exemplary service in a bustling environment. The ideal candidate will have at least 1 year of relevant experience, strong leadership qualities, and a passion for customer engagement. Responsibilities include beverage preparation, customer interaction, and training new staff. Join our team and contribute to unforgettable guest experiences.

Qualifications

• Minimum 1 year in a similar role.
• Attention to detail and team-oriented.
• Must be well-presented and professionally groomed.

Responsibilities

• Prepare and serve beverage orders according to recipes.
• Provide high standard of quality and efficient service.
• Coach and train new recruits.
• Conduct bar knowledge trainings to staff.

Skills

Excellent reading writing and oral proficiency in English

Experienced in all aspects of F&B service

Excellent leader and trainer

Strong interpersonal skills

Knowledge of Excel, MS Word, PowerPoint

Education

Hotel Restaurant Management graduate

Job description

The Position

To provide prompt and courteous F&B service to the Hotels guests.

KEY ROLES & RESPONSIBILITIES

• To prepare and serve beverage orders according to recipes and service standards.
• To be fully knowledgeable about all bar products and cocktail recipes.
• To be able to up sell each time with each customer.
• To provide high standard of quality and efficient / friendly service.
• To prepare miseenplace and perform side duties.
• To collect all general requisitions and food and beverage requisitions.
• To strictly adhere to opening and closing procedures established for the outlet and check beverage stock.
• To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly
• To ensure that the bar counter and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.
• To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.
• To ensure proper presentation display of premium liquors on every shelf with proper defined quantities are followed
• To have ready garnishes for all cocktails upon opening of the bar
• To coach and train new recruits through onthejobtraining.
• To perform any assigned duties related to Bar Captain.
• To be creative and do menu engineering for every quarter.
• To be active in creating new cocktails.
• To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
• To assist in carrying out monthly quarterly biyearly yearly inventory of operating equipments.
• To be entirely flexible and adapt to rotate within the different sub sections of the Food and Beverage Department.
• To carry out any other reasonable duties as assigned by the Outlet Supervisor Assistant and Manager.
• To ensure the cocktail recipes are uploaded in FMC
• To ensure all beverages have the micros key button.
• To conduct bar knowledge trainings to the outlet staff member.
• To have the knowledge of beverage and should be atleast certified with WSET 1 & 2 (can be either in wines or spirits).

PERSONAL ATTRIBUTES

• Excellent reading writing and oral proficiency in English
• Experienced in all aspects of F&B service
• Must be well-presented and professionally groomed at all times
• Excellent leader and trainer with solid motivational and teamwork skills
• Attention to detail and strong interpersonal skills to deal with diverse staff
• Knowledge of Excel MS Word Power Point

QUALIFICATIONS

• Hotel Restaurant Management graduate

EXPERIENCE

• Minimum 1 year in similar role

Remote Work

No

Employment Type

Full-time