Banqueting Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai International Financial Centre; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Dubai seeks a Banqueting Waiter/Waitress to provide exceptional service to guests in a luxury environment. Responsibilities include managing guest queries, serving beverages, and ensuring high standards in food and beverage orders. Ideal candidates should possess customer service skills and flexibility to handle various situations. Prior experience in a similar role is advantageous.

Qualifications

• Committed to delivering high levels of customer service following the Forbes Standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure mis-en-place is well stocked at all floor stations.

Skills

Customer service

Flexibility

Teamwork

Job description

Job Description

Banqueting Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre (HOT0BX9F)

Job Number

HOT0BX9F

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai 74777

What will I be doing?

As a Waiter/Waitress, you will serve guests in a friendly, timely, and efficient manner, deliver an excellent Guest and Member experience, and possess extensive knowledge of menu offerings. Specific responsibilities include:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-alcoholic beverages in accordance with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner

Key Behaviours & Skills

• Committed to delivering high levels of customer service following the Forbes Standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

Advantageous Capabilities

• Previous experience in a similar role in a luxury environment