Banqueting Waiter / Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Hilton is seeking an In Room Dining Waiter/Waitress for the Waldorf Astoria Dubai International Financial Centre. This role involves serving guests with excellent customer service and extensive menu knowledge to ensure a high standard experience, in a luxury environment.

Qualifications

• Previous experience in a similar role in a luxury environment is advantageous.
• Knowledge of Forbes Standards.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Serve alcoholic and non-alcoholic beverages in accordance with regulations.
• Ensure food and beverage orders are consistently delivered in good standard.

Skills

Excellent communication skills

Positive attitude

Flexibility

Ability to work on your own or in teams

Job description

An In Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/Waitress will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

As In Room Dining Waiter/Waitress atWaldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Excellent communication skills
• Committed to delivering high levels of customer service following the Forbes Standards
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a similar rolein a luxury environment
• Knowledge of Forbes Standanrds