Banking Relationships Specialist — Customer Service & Sales

ADIB Group; Abu Dhabi Emirate; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE seeks a Customer Relationship Officer to manage banking products and ensure quality service delivery. Responsibilities include handling deposit and finance account inquiries, selling bank products, and managing staff training. Ideal candidates will have solid knowledge of banking practices and regulations. This role is pivotal for maintaining a positive customer image and operational efficiency.

Qualifications

• Experience in managing banking products and services.
• Good understanding of KYC policies and banking regulations.

Responsibilities

• Manage deposit account documentation and inquiries.
• Handle finance account inquiries and documentation.
• Sell and promote bank products to customers.
• Train and manage subordinates.

Skills

Broad knowledge of Retail Banking products & services

Knowledge of UAE banking regulations

Sales skills

Training skills

Job description

A leading bank in the UAE seeks a Customer Relationship Officer to manage banking products and ensure quality service delivery. Responsibilities include handling deposit and finance account inquiries, selling bank products, and managing staff training. Ideal candidates will have solid knowledge of banking practices and regulations. This role is pivotal for maintaining a positive customer image and operational efficiency.