Banking Program Manager: UAE Delivery & Governance

VAM Systems; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

VAM Systems is seeking a Program Manager for its UAE operations to lead cross-functional delivery across digital channels, IT systems, and risk functions. You will translate regulatory requirements into a structured roadmap and establish governance with senior management and regulators.

The role emphasizes strong stakeholder coordination, vendor management, and change management to ensure compliant, on-time delivery.

Qualifications

• Strong understanding of banking systems and channels.
• Experience managing multi-vendor and cross-functional delivery.
• Excellent leadership, stakeholder management and governance skills.
• Adept at balancing compliance requirements with customer experience considerations.
• Strong digital and retail banking background in UAE.

Responsibilities

• Translate CBUAE circular requirements into a structured time-bound implementation roadmap across digital channels IT systems operations and risk functions.
• Establish program governance steering committee and reporting cadence to senior management and CBUAE as required.
• Plan organize and manage projects to ensure timely delivery within scope and budget.
• Define and track KPIs throughout the program lifecycle to measure success and compliance.
• Strengthen governance frameworks and reduce operational risks by applying lessons learned from past and ongoing initiatives.
• Identify and mitigate risks control effectiveness and audit readiness.
• Maintain central documentation: risk register decision logs agreements on deviations compliance sign offs.
• Collaborate with cross-functional teams vendors and business units to gather and document requirements.
• Manage vendor performance ensuring service levels and development quality meet expectations.
• Ensure change management approach to drive awareness for internal teams and customer facing communication is in place.
• Ensure digital journeys (eCommerce tokenization card services etc.) align with regulatory requirements.
• Review technical proposals and recommend improvements to enhance compliance and security.
• Monitor and resolve incidents and problems.
• Support go-live and post-go-live activities ensuring smooth transitions and minimal disruptions.
• Stay updated on emerging technologies and regulatory changes.
• Propose enhancements to digital products and processes to strengthen fraud prevention and authentication.
• Provide regular updates to business stakeholders on project status risks and achievements.
• Facilitate UAT and ensure adherence to quality control standards.

Skills

Banking systems

Multi-vendor management

Stakeholder governance

Compliance & customer experience

Digital banking UAE

Job description

VAM Systems is seeking a Program Manager for its UAE operations to lead cross-functional delivery across digital channels, IT systems, and risk functions. You will translate regulatory requirements into a structured roadmap and establish governance with senior management and regulators.

The role emphasizes strong stakeholder coordination, vendor management, and change management to ensure compliant, on-time delivery.