B&F Captain - Wet Deck

W Hotels; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

W Hotels in Abu Dhabi is seeking a hospitality professional to coordinate banquet service, relay needs to chefs and stewards, and ensure group events run smoothly with proper setup and service standards. Responsibilities include maintaining cleanliness, handling guest requests, supervising junior staff for at least 1 year, and following safety policies to protect guests and assets.

A high school diploma or GED and at least 2 years related experience are required.

Qualifications

• High school diploma or GED required; minimum 2 years related hospitality experience.
• At least 1 year of supervisory experience is required.
• Ability to communicate clearly with guests, chefs, and stewards.

Responsibilities

• Coordinate banquet service to meet event requirements.
• Communicate guest needs, allergies, and requests to the kitchen.
• Ensure banquet rooms, restaurants, and breaks are ready for service.
• Maintain cleanliness and presentation of all china, glass, and silver.
• Adhere to safety policies and complete required safety training.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Job description

Job description

POSITION SUMMARY

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury across the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.